Description
Facilities: 132 non-smoking rooms are available to guests in a 6-storey main building and a 3-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel ha… more
Location: The hotel is situated in a convenient location, as its surrounding area is home to shopping malls, banks, hospitals, money exchange facilities, restaurants, offices and bars. The hotel is just 10 minutes from the area’s cleanest and most beautiful beaches. Tourist attractions in the local area which guests may wish to visit include the Park Xcaret, Xel-Ha and Xplore. The nearest local transport links and centre of Cancún can be reached in around a 10-minute walk from the establishment.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A generous breakfast buffet and a dinner à la carte are served every day. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Club
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Postal service
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Kids' pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Pay-per-use gym
- Activities
- Golf course
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1531 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1531 TripAdvisor reviews
M
MARTIN P
Jacksonville, Florida
02/11/2025
“Excellent Stay”
I have stayed at this hotel numerous times and I have never had any problems. The personnel are attentive and helpful but this time was especially more so than previous times. Check-in/check-out was smooth. Housekeeping did an excellent job of cleaning the room, even though I did not require daily … more
T
Tom S
Minocqua, Wisconsin
09/01/2026
“Good”
Rebecca is great. Breakfast good buffet. Good wifi, air conditioning and umbrellas beside the pool. Quiet, safe. No corkscrew at restaurant to open wine bottles???
M
mimastech
01/02/2026
“A good international hotel in Cancun downtown”
Wyndham Garden Cancun Downtown is located along Av. Tulum (route 307), a major thoroughfare in Cancun downtown. It is not in the downtown core, though there is a 7-11 and a few sit-down eateries within walking distance. You can easily reach other places via Didi/Uber. We got a king room at Wyndham… more
S
Sathish R
Chennai (Madras), India
28/12/2025
“Average stay at Downtown Cancun”
Average stay, Hotel looks run down and needs refurbishment, very limited range of buffet, language communiaction for tourists can be improved. Location is near the American plaza mall. Location is good
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 9
Location: 8
Breakfast: 9
Quality/Price: 10
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