Description
Facilities: This hotel has 2 lifts and a reception desk. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service,… more
Location: This resort is located on the northwest coast of the enchanting island of Cozumel directly beside the white sandy beach. Cozumel offers a wealth of Mayan culture, sandy beaches, coral reefs and tropical jungles as well as an abundance of restaurants, bars and further entertainment venues. In addition, the centre of San Miguel is to be found some 5 km away.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 6482 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 6482 TripAdvisor reviews
J
Jon S
29/07/2026
“A Peaceful, Authentic Alternative to Cancun”
We really enjoyed our stay at Meliá Cozumel. Compared with Cancun, Cozumel felt much less crowded and commercialized. It didn’t have that Disneyland-like atmosphere. The resort was peaceful, the location was beautiful, and the service was outstanding. Every staff member we encountered was warm, fri… more
J
joseE1215ZH
San Antonio, Texas
27/07/2026
“Beautiful hotel, disappointed in the beach”
Don’t be fooled, the beach doesn’t look like the pictures. It was very dirty for the Mangrove area at the end of the island. The tide was just not in our favor this week. But we had access to the hotel beach next door, which was beautiful. The service is exceptional and a special shout out to Ana a… more
J
Jeff H
20/07/2026
“Amazing service and atmosphere!”
Amazing atmosphere, very excellent service, all around we loved our stay! The Elixir coffee shop being open and having ice cream and coffee available at all times was a huge benefit.
G
Gladys P
06/07/2026
“Excellent Experience at Meliá Cozumel”
We had a wonderful stay at Meliá Cozumel. The service was excellent from the moment we arrived. Our room was always very clean, and the food was delicious with plenty of good options. A special thank you to Diego and Luis, the pool concierges at the adults-only pool. They were very friendly, atten… more
A
amyleeboulayyy
04/07/2026
“such a beautiful place!”
i have nothing wrong to say about this place! the staff is super friendly and the place is very clean! the beach was beautiful as well the pools are very clean! super relaxing place
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 6
Quality/Price: 9
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