Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services includ… more
Location: This resort is located on the northwest coast of the enchanting island of Cozumel directly beside the white sandy beach. Cozumel offers a wealth of Mayan culture, sandy beaches, coral reefs and tropical jungles as well as an abundance of restaurants, bars and further entertainment venues. In addition, the centre of San Miguel is to be found some 5 km away.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.
- Other
- Air conditioning
- Reception
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 6450 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 6450 TripAdvisor reviews
D
Deanna R
Cold Lake, Canada
29/06/2026
“Meliá Cozumel - Great Place!!”
Amazing resort - was during low season so it was quieter than normal. Staff was great, beach was beautiful, and rooms were really nice. We had dinner on the beach which was a highlight of our stay - Jorge waited on us and is one amazing man. If you go, ask for Jorge. He will take great care of … more
J
jorahzaben
Mount Joy, Pennsylvania
20/06/2026
“Loved Melia!”
The Melia resort was amazing. The beach is beautiful, pools were great, rooms clean, beds super comfortable. Housekeeping did a wonderful job. But what made this trip exceptional was the employees! They went over and above for every guest. They were so friendly and accommodating! Jorge, Migue… more
K
kristenb04
Beaver, Utah
17/06/2026
“Amazing smaller boutique all-inclusive. The service is 5⭐️!!!”
This resort is absolutely beautiful! The buffet is good but the service from all the servers was above and beyond. Our vacation concierge Oscar made sure we had everything we needed. He even gave us a special birthday gift. The pool concierge at The Level, Oscar, was also amazing and spoiled us! … more
D
Daniel Fritz B
08/06/2026
“Best All-ainclusive in Cozumel”
Excellent location. Beautiful beaches and the staff is outstanding
7
706kerrys
Roanoke, Texas
23/06/2026
“Relaxing stay with a friendly staff”
Quiet place to relax on the island. Oscar the hotel concierge is very helpful. Diego the Pool Concierge is the best. Ask for either of them and they will take great care of you.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 6
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.