Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services includ… more
Location: This resort is located on the northwest coast of the enchanting island of Cozumel directly beside the white sandy beach. Cozumel offers a wealth of Mayan culture, sandy beaches, coral reefs and tropical jungles as well as an abundance of restaurants, bars and further entertainment venues. In addition, the centre of San Miguel is to be found some 5 km away.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.
- Other
- Air conditioning
- Reception
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 6427 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 4 featured reviews out of 6427 TripAdvisor reviews
R
Rod W
29/05/2026
“Cozumel reset”
Just the ticket if your goal is to unwind and relax. Circe and Diego made sure we were comfortable and well hydrated on the beach, and Gerardo made sure any concerns we had were addressed, and kept us well-informed.
T
Trail318671
28/05/2026
“Destination Wedding”
Had a wonderful time at Melia Cozumel. The staff and service were excellent. Very friendly and helpful. We enjoyed the family pool. The activities at poolside were great.
P
pgast5
Kansas City
19/05/2026
“Nice smaller hotel with great staff!”
Great Hotel. The staff are amazing. So friendly. The rooms were clean and functional and had a stocked refrigerator that was replenished every day. There were 10 glass bottles of water provided each day and the cleaning service was fantastic. They are a little older but we didn't care because they… more
B
bbharke
Markesan, WI
08/05/2026
“Another great stay at Melia our 7th”
Another great stay at Melia our 7th stay there an excellent trip everybody is always so friendly room was always clean and the food was good for breakfast we usually went out for dinner but can always find something to eat at the buffet. We came to Cozumel twice in 2025 and once so far this year ju… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 6
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.