Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services includ… more
Location: This resort is located on the northwest coast of the enchanting island of Cozumel directly beside the white sandy beach. Cozumel offers a wealth of Mayan culture, sandy beaches, coral reefs and tropical jungles as well as an abundance of restaurants, bars and further entertainment venues. In addition, the centre of San Miguel is to be found some 5 km away.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.
- Other
- Air conditioning
- Reception
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 6388 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 6388 TripAdvisor reviews
S
Sightsee03859339640
29/04/2026
“The staff were so kind”
All the people were so kind during our stay, mostly the team that were at the mosaic restaurant Lupe, Nemesio, Ana, Vanesa, Jorge, Antonio, Santiago the bar tender they were so kind with our 1 year old daughter, also the people at the Mole and the Seafood restaurants , and Maria
R
Road46976246066
Orangeburg, South Carolina
27/04/2026
“Outstanding staff!!”
Outstanding staff in the Restaurant! Breakfast, lunch and dinner!! The best!! Guadalupe, Lupe, Daniel, Ana were very attentive and always greeted us with a smile and warm welcome! Excellent service by them all! A great vacation! Antonio at the check in was always friendly, recognized us and was int… more
S
Susie J
Moab, Utah
23/04/2026
“Wonderful hotel, food, etc and the staff you fall in love with!”
We loved this experience so much. The hotel was wonderful - the food amazing, the service great, the location so perfect. We had the very best time with our grown kids and granddaughter. Jorge Vivas waited on us several times and he evokes the essence of what makes me love traveling so much. He lo… more
C
coltonbritton98
Indianapolis, Indiana
01/05/2026
“Stay at Melia April 2026”
The stay at the Melia was great. The staff specially - Guadalupe, Lupe, and Angela made all the difference. They were incredible with service, always having a smile, and interactions throughout the week. They are by far the best staff I have come across in my stay at a hotel. The cleanliness and … more
A
Alaskanomads
28/04/2026
“The Staff Makes the Stay Special”
The Melia Cozumel is a smaller hotel compared to some of the huge hotels in Playa del Carmen or Cancun (less than 260 rooms) which I appreciate because you don't have walk long distances to get to the beach or the pools or the restaurants. However, what made this hotel stand out to me was the sta… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 6
Quality/Price: 9
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