El Dorado Casitas Royale, All & More Inclusive - Adults Only

“Another awesome visit to El Dorado Casitas”

Another awesome vacation at El Dorado Casitas! We stayed 11 days and enjoyed every minute! Our butlers Pablo and Fernando were attentive and very helpful! The food was excellent as usual. Our favorite was D’Italia Casitas with Jade a close 2nd. Our favorite waiter was Wilbert at La Isla. We enjoye… more

Another awesome vacation at El Dorado Casitas! We stayed 11 days and enjoyed every minute! Our butlers Pablo and Fernando were attentive and very helpful! The food was excellent as usual. Our favorite was D’Italia Casitas with Jade a close 2nd. Our favorite waiter was Wilbert at La Isla. We enjoyed massages by Regina and Janeth. Contributed to our relaxation! We went to the top of Generations to see the eclipse of the moon-Blood Moon. Amazing! Members for 17 years- loving it!

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“The best and worst”

My wife and I recently took a quick one-week getaway and chose the Casitas for the swim-up room, bar access, and a chance to relax by the beach. We frequently travel to Cozumel for scuba diving and love the warm Caribbean water, but this year we opted for the Cancun side to avoid the extra flight. … more

My wife and I recently took a quick one-week getaway and chose the Casitas for the swim-up room, bar access, and a chance to relax by the beach. We frequently travel to Cozumel for scuba diving and love the warm Caribbean water, but this year we opted for the Cancun side to avoid the extra flight. The resort itself is very spread out—nearly 3 miles from end to end—which I didn’t mind since I enjoy morning runs. The gym was decent and had everything I needed. They do offer electric carts for transportation, but availability was inconsistent. That said, if you don’t mind walking, it’s manageable—just be prepared, because getting to restaurants, pools, or the lobby always involves a bit of a trek. The food was excellent—honestly the best we’ve experienced at an all-inclusive resort. While it’s not the best food we’ve ever had overall, it exceeded expectations for this type of setting. Service can be slow and restaurant reservations fill up quickly, but we were able to work around it. The beach, however, was disappointing. While there is sand, it’s not very swimmable due to concrete barriers and a shallow rocky reef, making it difficult to get beyond shin-deep water. The wind was our second biggest issue—not something the hotel can control, but it was constant and made the weather feel cooler than expected. If you enjoy a steady breeze, you may not mind it, but for us it took away from the experience. We did go scuba diving, which required a shuttle to Maroma Beach. Maroma itself is beautiful, but the water was surprisingly cold during our visit. The diving was decent, but nowhere near the level of Cozumel. The strong winds created rough seas—my wife even felt seasick despite using a patch—and getting in and out of the boat was challenging, even for us as an active couple. We skipped the catamaran excursion, but many guests reported getting seasick due to the conditions. The biggest issue—for us and many other guests—was the pool temperature. The pools were extremely cold, to the point where hardly anyone was swimming. You’d see hundreds of people gathered around the main pool, but only a handful actually in the water. Even guests coming from much colder climates weren’t willing to get in. This was consistent across all pools and really impacted our ability to enjoy the resort. Overall, the hotel is beautiful, the food is great, and the staff is wonderful. However, due to the constant wind and the unusably cold pools, we wouldn’t return.

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“Great overall experience!”

We had a great time at the Casitas!! The rooms were clean, and quiet, the staff did a great job everyday keeping them that way, fully stocked mini fridge. The food was good with many different options for a wide variety of tastes, no one went hungry. Many gluten free options as well. The sh… more

We had a great time at the Casitas!! The rooms were clean, and quiet, the staff did a great job everyday keeping them that way, fully stocked mini fridge. The food was good with many different options for a wide variety of tastes, no one went hungry. Many gluten free options as well. The shows were fun, the entertainment was really well done, and actually could have had more of the bands and less dj for my liking. The beach is where it starts to lose it for me though, if you are a beach lover this is not the place for you imo., not many places to access the water if thats your thing. Overall impressions, the staff were amazing, our pool bartender Juan was great all week, everyone was friendly, from the groundskeepers to the bartenders, across the board really. We had a few issues with our casita and they made sure to remedy them immediately. If you are looking for a nice place, with good food and decent entertainment options i would definitely recommend.

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