Description
Facilities and services include 24hr reception, air conditioning, bar, car parking, concierge facilities, free Wi-Fi, pool and restaurant. Rooms feature air conditioning, coffee/tea making facilities, hairdryer, mini bar/fridge, safe in room, telephone, television and Wi-Fi in room. Address: Carr. Cancún - Tulum Km. 55.3, 77710 Playa del Carmen, Q.R., Mexico
El Dorado Maroma, a Spa Resort by Karisma offers all the elements for an active, authentic and luxurious vacation experience. The resort is located on the renowned Maroma Beach, which is considered to be one of the top ten beaches in the world by independent reviewers, including Travel Channel. Along with luxurious features and amenities, you will enjoy Karisma⿿s exclusive and unique World Class Gourmet inclusive® experience, offering stand out cuisine created by top chefs, gourmet services and amenities such as beach butlers, full concierge service, turn-down, 24- hour room service and premium beverages. This intimate resort with 149 suites is ideal for adults, ages 18 and older, seeking relaxation, personalized service, exquisite cuisine, romance and unforgettable adventures.
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Disco / DJ
- Karaoke
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Picnic area
- Pool
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Terrace
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Restaurant guide
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Table tennis
- Accessibility
- Not wheelchair accessible
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9177 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 9177 TripAdvisor reviews
P
P C
Denver, Colorado
29/07/2026
“Maroma Magic”
We are members and visit El Dorado Maroma every July for a birthday. We always expect and receive high quality service. We booked a swim out and were placed in Building 1206 this year. It was a wonderful surprise over the main pool swim outs. The guests can be loud in the main pool. Building 12 is … more
G
greg g
27/07/2026
“Loved it”
It’s hard to mention all the great people you come across at El Dorado Maroma because everyone treats you special. The greeting and daily salutations from Alberto, the attention to detail for your stay from William and Fernando, the extra attention from Shirem and of course our guys at the beach Al… more
J
Jason F
21/07/2026
“Maroma is amazing”
Amazing entertainment team (Naomi, Mafer, Alex, Tristan, DJ Cris, and Angel)!!! Loved the crafts, food, water volleyball. The people make this place! We’ve decided to adopting, Angel, and Tristan and our adult children!!!! They are amazing. So friendly and helpful and caring. Absolutely loved t… more
C
Celia H
18/07/2026
“Super vacation”
We arrived 4 july for 2 weeks. We are just about to leave for home ☹️ This is our 2nd time this year The hotel is very quiet only about 1/4 capacity. Due to the amount of guests the night time music entertainment has been hit or miss… some nights nothing at all. The food as been superb, and as alw… more
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