Description
Facilities and services include 24hr reception, air conditioning, bar, car parking, concierge facilities, free Wi-Fi, pool and restaurant. Rooms feature air conditioning, coffee/tea making facilities, hairdryer, mini bar/fridge, safe in room, telephone, television and Wi-Fi in room. Address: Carr. Cancún - Tulum Km. 55.3, 77710 Playa del Carmen, Q.R., Mexico
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Karaoke
- Shops in hotel
- Parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Car rental
- Cash machine at the hotel
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Picnic area
- Pool
- Private pool
- Public bathroom
- Room service
- Sale of tickets
- Security
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Restaurant guide
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Gym and SPA
- Gym
- Spa
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9120 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 9120 TripAdvisor reviews
M
MsPepper7
11/05/2026
“A week in absolute paradise!”
My husband and I have been to all of the El Dorado hotels except Maroma. This trip we decided to give Maroma a try. I cannot say anything negative about our experience; it has been a week of memorable experiences and top notch hospitality. The property is very small. You feel like you’re part of s… more
Z
zack j
09/05/2026
“Amazing”
The entertainment team was amazing. Osvaldo,Alex,mafer,dj Chris,and omar
F
Freedom02202615383
09/05/2026
“Amazing experience”
It was a great time Oevaldo, Alex , Mafer , Chris and Omar were absolutely amazing they entertained everyone and kept the party going !
P
Pam G
07/05/2026
“Best vacation”
Fantastic trip. Everyone so gracious. Special shout out to Omar, Alex, Osvaldo, DJ Chris. Also special people Armando, Marco & Manuel.
T
Tourist29228557959
05/05/2026
“Honeymoon Perfection!”
El Dorado Maroma was the perfect destination for our honeymoon. The resort is absolutely beautiful—low-key, peaceful, and not a party scene at all, which is exactly what we were looking for. Our room was incredible: the beachfront honeymoon villa with a private pool, beach chairs, and cabana right … more
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