Description
Facilities and services include 24hr reception, air conditioning, bar, car parking, concierge facilities, free Wi-Fi, pool and restaurant. Rooms feature air conditioning, coffee/tea making facilities, hairdryer, mini bar/fridge, safe in room, telephone, television and Wi-Fi in room. Address: Carr. Cancún - Tulum Km. 55.3, 77710 Playa del Carmen, Q.R., Mexico
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Karaoke
- Shops in hotel
- Parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Car rental
- Cash machine at the hotel
- Garden
- Hair dryer
- Luggage storage
- Medical service
- Picnic area
- Pool
- Private pool
- Public bathroom
- Room service
- Sale of tickets
- Security
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Restaurant guide
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Gym and SPA
- Gym
- Spa
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 9170 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 5 featured reviews out of 9170 TripAdvisor reviews
L
laurengK7388OH
London, United Kingdom
13/07/2026
“Holiday”
The entertainment team and bar and waitering staff are amazing, they are all accommodating for any situation, Mafer made an extra effort with myself as was solo by doing lots of water sports and made my entire experience fantastic.
C
Colin J
03/07/2026
“Family Vacation”
Angel, Mafer, Naomi, Alex. Christian and Chris all did a fantastic job keeping us entertained and always finding fun things for us to do! Best staff ever in charge of entertainment!
C
Carrie L
28/06/2026
“10/10!”
Excellent facility, relaxing vibe, and top notch entertainment staff. A big thanks to Tristan, Mafer, Alex and Cris for making the week so fun and enjoyable. We can’t thank you all enough for the great time we had!
M
Marissa W
28/06/2026
“June grad trip”
The entertainment team was rocking awesome! Super inclusive for everyone of all ages. During my week at el Dorado my favorite event was the movie trivia, led by Mafer. We also did the kayak tour and while it was harder than we thought Tristan was encouraging the whole time. The DJ, Chris, kept the … more
S
Samantha B
Louisville, Kentucky
24/06/2026
“Love Maroma!”
We love El Dorado Maroma, it’s quiet, small and the perfect amount of relaxation :) we adore Manuel one of the beach butlers, he always takes such good care of us! Salome makes the absolute cocktails! Tristan and his entertainment team keep us just the right amount active with daily activities and … more
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