Description
This luxurious AAA 5 Diamond resort is located in the Riviera Maya and occupies several low-rise buildings connected by canals. It is surrounded by lush tropical jungle and offers beautiful views of the sea. Fairmont Mayakoba's 1,858 m² Willow Stream Spa features treetop rooms and offers a selection of beauty and massage treatments based on the region's tradition and flora. Access to the fitness … more
The luxury AAA-5 Diamond and Preferred by Nature, Fairmont Mayakoba Riviera Maya resort is located in a private gated resort community, within 240 hectares of tropical forest intersected by crystal-clear waterways and surrounded by a pristine Caribbean shoreline, 30 miles from the Cancun International (CUN) airport, near the town of Playa del Carmen.
HIX - BAR, LOUNGE & TERRACE: Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle. LA LAGUNA RESTAURANT AND LOUNGE: Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to golf course
- Transfer to nearest town
- Transfer to port
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Fireplace
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Infinity Pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Pool jacuzzi
- Poolside huts
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Reading room
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Skiing
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to reception
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8765 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8765 TripAdvisor reviews
M
Maria M
15/07/2026
“Amazing hotel”
If you are used to an all inclusive resorts at Rivera maya, fairmont offers a completely different experience. From the moment you drive in you immerse yourself in a relaxing experience. This hotel is a great break from busy life. The whole staff at the hotel were AMAZING. Everyone had great custo… more
C
croftfamilytx
Dallas, Texas
14/07/2026
“Agustín and Alejandro Made Our Stay Truly Special”
Our stay at Fairmont Mayakoba was incredible, and a huge part of that was the exceptional service from Agustín and Alejandro. From the moment we arrived, they were attentive, friendly, and genuinely invested in making our vacation unforgettable. They anticipated our needs before we even had to ask… more
C
Cierra D
14/07/2026
“Awesome Butlers!”
Great time staying here for our honeymoon and babymoon! We had the best butlers ever - Daniel and Rodrigo! They were so helpful and very attentive always checking in if we needed anything. The property was beautiful and we really enjoyed the amenities.
J
Judy C
Fort Worth, Texas
12/07/2026
“Stupendous, unparalleled experience!”
I would like to highly recommend Daniel and Rodrigo as the World Cup winners of Butlers! The accommodations at Fairmont were beyond my expectations and Daniel and Rodrigo were the crème de La crème to top it all off! Their kindness and attention to detail along with their joy and personal investme… more
T
Tau B
10/07/2026
“Boat Tour Must Do!”
The trip was incredible, Carlos our boat captain gave us a private tour around Mayakoba, he was incredibly knowledgeable! My wife and I had a great time!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info