Description
Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the … more
This property is located in Mexico and just a few kilometers away from the attractions of the town. Nearby attractions are Mayakoba (7 km), Playa del Carmen Beach (11 km), Cenote Los Buhos (11 km), Dolphin Discovery Playa del Carmen (14 km), Native Park Playa del Carmen (15 km), Cenote Chaak Tun (16 km), Centro Recreativo EcoPark Riviera Maya (21 km) and Punta Venado Bike Park (24 km). The nearest airport in this property (58 km) at Cancun International Airport.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Chapel
- Conference centre
- Courtyard
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Mini golf
- Table tennis
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 6742 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 6742 TripAdvisor reviews
L
Lisandro B
02/05/2026
“Went for business”
It's honestly one the best resorts I have stayed at very well run staff is top tier they render such great service and attention literally they provide the ultimate worry free vacation.
S
Shaka V
02/05/2026
“Great resort”
Excellent, the food, service the people, the two guys did an excellent job Jerónimo y Nicolás what a service and persons they are great, they did a great job KUDOS
L
LorMJohnson
Midland, Michigan
02/05/2026
“Top Notch Food, Service and Attention to Detail”
Our stay at Grand Velas Riviera Maya was nothing short of amazing. We went as a couple and stayed in an ocean view Grand Class suite. The room was stunning as were the views. The pool was amazing and close enough to the beach it felt like the best of both worlds to be able lounge by the pool and s… more
R
Roam26496745240
02/05/2026
“Perfect getaway”
Nicolás Arin nd Jerónimo Maurine were marvelous. Always there to help and make sure our stay was the best! I also want to mention a special shout out to Ivan and Fanny from Chaká. They were definitely the best!
M
Matt_Gardine
02/05/2026
“Beautiful family vacation”
We had a perfect experience at Grand Velas with our kids. The resort is absolutely beautiful and well-maintained, the food was excellent, and the staff was incredibly warm and helpful. In particular, our concierge team (Jeronimo and Nicolas) ensured that our every need was met and were so thoughtfu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 10
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