Description
Facilities: The hotel has a lift and features 119 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guest… more
Meals: Dining facilities include a restaurant, a café and a bar. Breakfast, brunch, lunch and dinner offer many delicious options. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Games room
- Live music
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Transport service
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- High-speed cable connection
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Dry cleaning service
- Fan
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Pool games
- Poolside huts
- Private check-in / check-out
- Private pool
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Ski equipment for hire at hotel
- Stores
- Sun terrace
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 2557 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Carmen
Showing 4 featured reviews out of 2557 TripAdvisor reviews
C
christina k
31/05/2026
“Titi’s Hyatt Review”
While booking we thought that the hotel is a beach front because of the pictures i guess. But regardless we had an amazing time and the location is close to everything. The atmosphere was good vibes the staff is very nice. We also had a guacamole workshop, Brandon was amazing and super patient wit… more
G
George T
29/05/2026
“Good times”
Ernesto was amazing! Very friendly and attentive! The atmosphere is great! Good music and my glass was never empty!
A
Ashley S
27/05/2026
“Day pass at Hyatt Centric”
We had such an amazing time at this rooftop pool bar. The food and drinks were delicious and reasonably priced. The staff truly make this experience memorable. Ernesto and Louis were attentive and so much fun. I highly recommend.
R
Rachel H
22/05/2026
“Great rooftop pool for a day pass!”
I am from Playa and wanted a pool day pass - this roof top pool is amazing!! And for a great price! Ernesto is the best server!!! Will be back soon!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info