Description
Facilities: 388 rooms await guests at this hotel, which includes a reception desk. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), medical assistance, a laundry serv… more
Meals: Various dining options are available, including 4 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Padel tennis
- Table tennis
- Tennis court
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 8125 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 8125 TripAdvisor reviews
C
Cinthia K
07/07/2026
“Amazing vacation”
We had an amazing vacation! The food was delicious, the pools were beautiful, and the entertainment every night was fantastic. We especially want to thank Cinthia Saucedo for her outstanding service. She was always friendly, professional, and genuinely cared about making our stay unforgettable. Her… more
S
Sarah A
27/06/2026
“Family Vacation”
My family and I stayed at Paraiso Del Mar last week in Playa del Carmen. We went to have a great vacation. We left having an absolutely AMAZING time…so much so we’re booked to return in October! The entire resort, staff and service is a notch above all the rest. We’ve traveled the world and we were… more
D
DLPGeek27
26/06/2026
“A really lovely stay”
We just came back from 2 weeks here and had such a lovely time. I was a little worried about the lack of AC in the restaurants but it was honestly fine. Swimming pool was gorgeous, we rented a Bali Bed through concierge for 4 days of our trip and it was so worth it. The feature of the app tellin… more
V
Voyage28818582687
Mount Sterling, Kentucky
22/06/2026
“Family vacation with my granddaughter Katelyn Caldwell and boyfriend John Brumley.”
Excellent places with the most friendly staff and the best food around, a lot of selections for food and an extremely awesome pools. Diego and Alessa were absolutely amazing with everything they did for us. The hospitality and friendship we received was out of this world. I would recommend this pla… more
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