Description
Facilities: The hotel has a reception desk and features 310 rooms. Wireless internet access (no extra charge) is provided to guests. Guests interested in excursions can get more information at the tour desk. There are also a number of shops that make for great strolling and browsing. Parking spaces are available to guests travelling by car. Further services include a babysitting service, medical … more
Meals: The hotel includes 4 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Mini golf
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Café
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fan
- Fax/photocopier
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Library
- Luggage storage
- Medical service
- Meeting room
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Children´s entertainment
- Bars
- Bar
- Beach bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 10358 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 10358 TripAdvisor reviews
C
christophersM8098AM
05/08/2026
“Archery”
Great archery class with Valentin and Ulises
S
Susan C
Farmington, Pennsylvania
03/08/2026
“Another great trip.”
Another great trip. Iberostar never disappoints. Everyone treats you like you are the most important person in the world. If you are looking to be pampered Iberostar is the place to go. This year we were at JOIA Parisio. Karolina our Buter was always checking on us. She took care of all our needs.… more
K
Kathie T
22/07/2026
“JOIA review-The best family trip! Exceeded our expectations.”
My family, a group of 8, recently stayed at JOIA and had the most wonderful experience. From the moment we checked in to the morning we checked out; the staff was exceptional. I had to take a moment and personally recognize the ones that went above and beyond to make sure that all of us had the b… more
Z
zurisaday87
Richmond Hill, Canada
19/07/2026
“⭐️⭐️⭐️⭐️⭐️”
Beautiful resort with excellent service, delicious food, and a relaxing atmosphere. A special thank you to Luis Gómez for his kindness, professionalism, and outstanding hospitality. He made our stay even more enjoyable. Highly recommended!
M
Mandi L
Las Vegas
22/07/2026
“Just ok”
Ok we have been here 1 day and I am just not impressed. We came back to Riviera Maya because my husband and I celebrated his 40th birthday at secrets Aqua Mall and had the most amazing experience. This time we came with four couples, so 10 of us, and we decided to try something new, after a bunch … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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