Description
Facilities: The resort has 65 rooms located in two 3-storey buildings. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible fa… more
Location: This hotel complex is located on the Mayan Riviera near historic and cultural attractions. The centre of Playa del Carmen, with its bars, restaurants, nightclubs, and shops, is only some 15 minutes by car away, while guests will reach Cancún in approximately 45 minutes and Tulum in around 50 minutes. Both Coba and Sian Ka'an lie a 90-minute drive from the hotel.
Meals: Dining facilities include a restaurant with a smoking area, a dining room, a breakfast room and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).
more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Car rental
- Conference centre
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Luggage storage
- Meeting room
- Private pool
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Kid´s club
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 202 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 202 TripAdvisor reviews
E
E N
26/04/2026
“Relaxing birthday stay”
I spent 8 nights at Belmond Maroma, recently renovated under LVMH (2023–24). This was my first time in Maroma, though I’ve stayed at other Belmond properties and visited Mexico many times. I met Executive Assistant Manager Belarmino Gonzalez several times; despite managing a full resort, he always… more
M
Milton S
23/04/2026
“Paradise is Closer Than You Would Think”
We leave in Miami and recently stayed at Maroma Hotel in Riviera Maya. We flew into Cancun. the resort is a short 40min ride from the airport. The stay was simply wonderful! From check-in to check-out, everything was impeccable and full of special moments ✨ The arrival ceremony with copal and marg… more
R
rchrxd
22/04/2026
“The Perfect Getaway”
We recently had the privilege of staying at Maroma, and it surpassed every expectation. From the moment we arrived, welcomed with a copal cleansing ritual and a margarita crafted with rare melipona honey, it was clear this was no ordinary resort. What sets Maroma apart is the extraordinary atten… more
S
Shawn M
21/04/2026
“Great for a Friends Getaway”
This was my second visit to the Belmond Maroma Riviera Maya. On my first stay I was traveling with my husband, and we enjoyed it so much that I wanted to return with friends. Our first visit was within a year of major renovations at this property, when you might expect everything to be fresh and th… more
2
265isabelle
20/04/2026
“Vacation perfection”
The facilities are beautiful and perfectly maintained. The staff is great. They are friendly and accommodating It’s simply wonderful.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info