Description
The Ocean Maya Royale stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, and very near to Playa del Carmen. The resort, specializing in holidays for adults, has renovated rooms, a varied range of dining options with various themed restaurants, the Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a wide range of activities.
The Ocean Maya Royale is located on the seafront in Riviera Maya, close to Playa del Carmen. The Riviera Maya, in the heart of the Mexican Caribbean, is known for its beaches of fine sand and turquoise water, also boasts important Mayan heritage and is home to amazing pyramids and incredible cenotes. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.
2 outdoor swimming pools
6 restaurants, 4 bars and Mike’s Coffee La Hacienda: buffet restaurant featuring international cuisine with show cooking. Dolce Vita: à la carte Italian restaurant overlooking the sea. Open for dinner only. El Charro: located next to the pool, it has snack service at midday and at night it turns into a Mexican à la carte restaurant.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Medical service
- Meeting room
- Pool jacuzzi
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gardens
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 12347 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 12347 TripAdvisor reviews
K
Kathy C
03/04/2026
“Rest and relaxation”
An excellent resort vacation. Edith was an exceptional waitress in the lobby bar.
R
Rotty27
Barrow-in-Furness, United Kingdom
03/04/2026
“Amazing Hotel would definitely recommend”
Myself and my partner travelled to Mexico for 2 weeks having firstly booked a neighbour hotel that was absolutely horrific, we couldn't stay there for 2 weeks so bailed out and found Ocean Maya Royale ironically was next door and my word what a difference. The reception area was clean and welcoming… more
C
Char R
02/04/2026
“Can’t wait to return”
We just returned home after spending an amazing week at this phenomenal resort. This is definitely the best bang for our buck that we have ever spent and believe me, we have been to multiple resorts. Rooms are spacious, clean and not outdated. We had quite the selection of food and a nice variet… more
S
Sandra S
31/03/2026
“Memorable Vacation!!”
All staff was amazing, from experience facilitators to bartenders to waiters. This is a hidden gem and I kinda hope it stays that way. Viri taught us some useful Spanish and helped me make the cutest bracelet as a memory. Will absolutely be back!
E
Excitedcoconuts
29/03/2026
“Romantic dinner”
Respect great. Low review due to Blue Moon restaurant ‘s dress code rules not being enforced. Was expecting romantic dining with fine dining dress code as per their rules. Instead men were in t-shirts, denim shorts and skater boy worn out tennis shoes. ☹️ Women in blue jeans, tennis shoes and croc… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 12 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 10
Location: 8
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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