Description
The Ocean Maya Royale stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, and very near to Playa del Carmen. The resort, specializing in holidays for adults, has renovated rooms, a varied range of dining options with various themed restaurants, the Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a wide range of activities.
The Ocean Maya Royale is located on the seafront in Riviera Maya, close to Playa del Carmen. The Riviera Maya, in the heart of the Mexican Caribbean, is known for its beaches of fine sand and turquoise water, also boasts important Mayan heritage and is home to amazing pyramids and incredible cenotes. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.
2 outdoor swimming pools
6 restaurants, 4 bars and Mike’s Coffee La Hacienda: buffet restaurant featuring international cuisine with show cooking. Dolce Vita: à la carte Italian restaurant overlooking the sea. Open for dinner only. El Charro: located next to the pool, it has snack service at midday and at night it turns into a Mexican à la carte restaurant.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Medical service
- Meeting room
- Pool jacuzzi
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gardens
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 12422 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 12422 TripAdvisor reviews
A
Alex C
29/05/2026
“Love the people who work there”
The entertainment by Gustavo and the other peers are plain amazing . So friendly and always brought a smile to anyone's face ☺️
S
S1574ZCbeckys
Plover, Wisconsin
26/05/2026
“Fantastic”
We had an amazing time! The staff are so wonderful. A special thanks to our butler, Juan, who was very helpful throughout our stay. Eber was my favorite bartender!!
J
Juan V
25/05/2026
“Amazing 5 star all inclusive hotel giving excellent service and value for money”
Superb all inclusive hotel with excellent service being the highest quality. Everything here is excellent- from the food in the 5 restaurants to the coffee and ice cream shop. In the Hacienda buffet restaurant the star performer was Miguel who helped show us the way to make some delicious cocktails… more
G
gtuk50
Poole, United Kingdom
25/05/2026
“The Ocean Maya Royale is simply SUPERB”
Everything at Ocean Maya is fantastic- the staff, the service, the accommodation, the facilities, the restaurants and the food is just of the highest quality. The hotel has a coffee shop and ice cream parlour and being all inclusive all the drinks are amazing especially the cocktail of the day ! … more
V
Vincent W
28/05/2026
“Decent”
We stayed for a couple of nights at Ocean Maya Royale as Privilege guests. Overall, our first impression was good, but there are a few improvements worth mentioning. The hotel is located directly on the beach and offers a private beach area along with two large pools: one party pool and one quiete… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 12 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 10
Location: 8
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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