Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arrivi… more
Location: This hotel is situated in a stunning little bay within walking distance of beaches, 5 minutes on foot from the town centre of Playa del Carmen and from Playa Esmeralda beach, and a 15-minute walk from Playa del Carmen beach. It lies near an extraordinary variety of attractions such as Playa del Carmen’s 5th Avenue (about 1.5 km), Akumal (about 3.5 km), Xcaret (roughly 6 km), and Xel-Ha. It is also very close to famous Mayan archaeological sites such as Tulum (some 70 km), Chichen Itza and Coba. It lies approximately 45 minutes’ drive from Cancún International Airport.
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Services
- Coffee machine
- Conference centre
- Garden
- Hair dryer
- Room service
- Safe
- Terrace
- Wedding service
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Water park
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 18292 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 18292 TripAdvisor reviews
H
Henri Q
05/08/2026
“Great animation team!”
Daniel is a very nice man great animations and very good at ping-pong!
J
Jcuncarr23
05/08/2026
“Perfect Family Stay at PPDC”
Great stay at Paradisus PDC for our family of 4! The staff are excellent and so many staff members went out of their way to make our stay special! We especially enjoyed AquaZone, the 24hr Coffee Shop, the evening shows (Human Laser was incredible) and Bana for Sushi! I cannot thank Hector from Gu… more
F
Franco V
05/08/2026
“Amazing!!”
We had the best experience one could hope for. The hotel, the employees, the shows, and food were excellent. Tiara was excellent and she went above and beyond for us.
R
rusticedgeww
Windsor, Canada
05/08/2026
“Great week away”
When we picked this resort it can be overwhelming but after all the research we made a great decision. The grounds were in perfect condition and everything was always spotless. The staff always made the effort to say hello and ask if everything was good. We were never pressured to buy or do anyt… more
A
ALDO M
03/08/2026
“Concierge”
Nathalie Morgado best concierge make sure to ask for her! She won’t disappoint!!! Makes your visit go smooth and worry free
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 8
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