Description
Location: This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
Location: This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
Meals: Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Entertainment for adults
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Mini golf
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 3195 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 3195 TripAdvisor reviews
P
Patrice T
19/05/2026
“The Best Food and services ever!”
Atmosphere was very nice. Mitzi, Selena, Fabian, Karla and Jesus were awesome servers and very attentive to our every need. We will most definitely recommend Trattoria at Playa del Carmen to all of our friends and family!
L
Lourdes U
19/05/2026
“Amazing Italian at Playcar”
Trattoria was amazing the staff was wonderful! Ricardo, Mitzi, Fabian, Karla, Selena and Jesus were the cherry on top! Best meal ever!! So good we came back twice!!Service was top notch.
D
Darrel M
17/05/2026
“Great and friendly”
Great very friendly staff that couldn’t do enough for you, special thanks to Perla for top rate poolside service. Good food in all restaurants and they will make anything for you
T
T9957UYlorrainef
Wigan, United Kingdom
17/05/2026
“Perla”
Lovely hotel, very clean , a few restaurants to choose from which all cater for people with food intolerance. Only 1 pool, but if you don’t want to join in the activities you can escape by sitting in a quieter area. All staff lovely especially Perla from around the pool who introduced herself on ou… more
S
Scott L
17/05/2026
“Relaxing and over the top service”
Staff, food, and spa were amazing. Lounge bar that was open air was so relaxing. Day trip over to Cozumel and the Cozumel Palace was so easy and fun. The evening entertainment was good. If you are looking for a mega resort you may want to look at another option. Overall an amazing vacation.
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