Description
Location: This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
Location: This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
Meals: Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Entertainment for adults
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Mini golf
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3172 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 3172 TripAdvisor reviews
N
Natalie M
Brooklyn, New York
29/04/2026
“Amazing...”
Great Sylvia was my first waitress that I met that was so kind to me and my husband everyone else like Domingo was very kind and engaging in conversation , and a few that I'm missing their names were excellent top-notch amazing I had so many drinks cannot remember all the names, but everyone is won… more
J
Jesse E
29/04/2026
“Great breakfast waiter”
Our waiter Israel was absolutely great and made our breakfast time at the resort feel very special and memorable.
G
Global50756940114
29/04/2026
“First night was a great start to our vacay”
We had our first dinner at Madremia and Ivan was our server. He definitely made our experience top-notch. My friend didn’t like her drink and he took the initiative to bring out another one for her that she enjoyed. He was super attentive and checked on our table several times throughout the evenin… more
9
927donaldv
San Antonio, Texas
28/04/2026
“What a way to spend my 80th birthday”
You made our stay for my 80th birthday perfect. Here are the names of a few people who went above and beyond to make our time perfect. Reception: Eduardo Cafe Mar: Andrea, Servers, Elvia, and Bryan. Lobby Bar: I believe his name was Roy. The bartenders were great. Italian Restaurant: Luis Madre M… more
A
Angus12473
Vancouver, Canada
02/05/2026
“Average place with great location”
Staff were good .... Exceptional mention for service has to be Daniella at the pool .... Olivia ( server ) in Momo and Lesetta at the lobby bar ... They are all very friendly and provide great service ... We just spent 10 days there with family and overall experience was good ... the exterior is s… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info