The Royal Haciendas All Suites Resort & Spa

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties Dining and beverage availability limited at one or more venues Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Water activities Kayaking Sailing Snorkeling Land activities Bicycling Fitness facilities Tennis Tennis lessons Volleyball Lessons/classes/games Aerobics Dancing Language Water fitness Yoga Entertainment Onsite entertainment and activities Onsite live performances Theme parties Not included Golf green fees Use of golf cart Use of golf equipment Motorized water sports Scuba-diving certification Scuba-diving excursions Scuba-diving lessons Snorkeling excursions Windsurfing Surcharge for premium food items Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours Transportation to offsite activities . Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300.00 per accommodation, per stay A tax is imposed by the city: USD 2.97 per accommodation, per night We have included all charges provided to us by the property. . Optional fees: Late check-out fee: USD 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.. Minimum age: 25. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.