Description
The TUKAN HOTEL & BEACH CLUB is situated right in the heart of Playa del Carmen, only 45 minutes from the Cancun International Airport. Desirably located on the famous 5th Avenue, the Tukan’s guests are only steps away from the beach, duty free shopping, restaurants, cafés, lounges and entertainment. The hotel has 175 rooms in one main complex and four annex buildings all surrounded by lush tropi… more
The TUKAN HOTEL & BEACH CLUB is situated right in the heart of Playa del Carmen, only 45 minutes from the Cancun International Airport. Desirably located on the famous 5th Avenue, the Tukan’s guests are only steps away from the beach, duty free shopping, restaurants, cafés, lounges and entertainment.
All of our Bars & Restaurants are open to the public and offer some of the best meals, beverages, atmosphere and service in Playa del Carmen. Our main restaurant “LA CEIBA BUFFET& BAR” offers breakfast, lunch and dinner buffet-style and can accommodate up to 120 people. It is located just in front of the main building of the hotel and provides air conditioned or outdoor seating.
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Guests can lounge around the main pool, take a dip in the Jacuzzi, or soak up the sun poolside in one of the lounge chairs, or for those who prefer the ocean; the beach is a block and a half away.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Shuttle transfer
- Transfer to nearest beach
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Car rental
- Currency exchange
- Fan
- Garden
- Heated pool
- Indoor pool
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Pool jacuzzi
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Children
- Childcare
- Kid´s club
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Activities
- Mini golf
- Accessibility
- Ground floor reception
- Restaurant on the ground floor
- Restaurant with toilets in adapted communal areas
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Good
Based on 2088 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa Del Carmen
Showing 1 featured reviews out of 2088 TripAdvisor reviews
S
Szaboo
Parksville, Canada
23/02/2026
“Great people. Great deal.”
Well, despite the other reviews I’m giving it a 4 star. Here’s why; It’s very inexpensive, so what’s the expectation. Amenities, it had a phone, tv, heat pump. It’s bare bones. However, everything worked as it should. It’s clean. A couple hundred peso as a tip and it gets cleaner. The box on the pa… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 6 reviews
Service: 7
Cleanliness: 7
Room: 6
Facilities: 6
Location: 9
Breakfast: 6
Lunch/Dinner: 7
Quality/Price: 6
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