Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.. Featured amenities include a business center, complimentary newspapers in the lobby, and … more
When you stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Puerto Aventuras Marina and Xplor Theme Park. This all-inclusive property is 8.9 mi (14.3 km) from Ferry to Cozumel and 9.2 mi (14.8 km) from Xcaret Eco Theme Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Puerto Aventuras Golf Club - 2.3 km / 1.4 mi Puerto Aventuras Marina - 2.9 km / 1.8 mi CEDAM Museum - 3 km / 1.8 mi Oasis Beach - 3.1 km / 2 mi Fatima Bay - 3.2 km / 2 mi Kantenah Lagoon - 4.1 km / 2.6 mi Chac Mol Cenote - 4.8 km / 3 mi Ecopark Kantun Chi - 7.3 km / 4.5 mi Cenote Cristalino - 7.3 km / 4.6 mi Cenote Azul - 7.7 km / 4.8 mi Caleta Chac-hal-al - 7.8 km / 4.9 mi Cenote Jardín del Eden - 8.4 km / 5.2 mi Chikinha Cenote - 8.8 km / 5.5 mi Xpu-ha Beach - 11.8 km / 7.3 mi Tajma Ha Cenote - 11.8 km / 7.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 37.4 km / 23.2 mi Tulum Intl. Airport (TQO) - 89.2 km / 55.4 mi Cancun Intl. Airport (CUN) - 75.6 km / 46.9 mi . Near Puerto Aventuras Marina.
Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wedding service
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Snorkelling
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 12164 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 12164 TripAdvisor reviews
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Scott M
03/06/2026
“Amazing!”
Otto, Ricardo, and our butlers Vinz & Irmin were amazing! We loved the crafts, the games and all of the events. Had an amazing stay! Queen show was phenomenal!
J
Janice C
03/06/2026
“Best experience”
Otto hosted hat decorating, bracelet making, bingo, mini golf and dream catchers. He is a great guy and made everything so much fun!! Ricardo and his brother, Margarita and Miguel were the best servers!! Vicente and Irmin were our butlers. They were very accommodating and made our trip seamless.
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Erica M
Hicksville, New York
03/06/2026
“Great visit at hard rock Riviera Maya”
Otto who did the pool entertainment was amazing! Loved the mini golf bracelets and dream catchers. Ricardo the server was amazing very attentive Same as Margarita... very attentive Miguel (who was at the pool table) made was good too. Also really liked Ricardo's brother (name starts with an A… more
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Sonia L
03/06/2026
“Family Trip 2026”
Our butlers Paola and Omar were outstanding and made our trip so seamless as well as memorable. They were very attentive and went above and beyond always. We will be requesting them when we return. Thank you for all you both did to make our stay an incredible and memorable one. Otto was a top not… more
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Shannon I
02/06/2026
“Great Birthday Trip!”
We stayed at Heaven at Hard Rock Riviera Maya to celebrate my 30th birthday, and it was an incredible experience from start to finish. The staff went above and beyond to make me feel special—even decorating my pool chair for my birthday, which was such a thoughtful touch! The resort had a great atm… more
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