Sunscape Sabor Cozumel - All Inclusive

“Fantastic and Peaceful Snorkeling week in Cozumel!”

April 20. 2024 was our first week ever in Cozumel. (Heard Sabor used to be part of Dreams.) Highlights: fabulous price tag. Beautiful walk out patio room right on the beach complete with personal lounge chairs. Snorkeling is the best ever! Cool informative star gazing presentation with lots of f… more

April 20. 2024 was our first week ever in Cozumel. (Heard Sabor used to be part of Dreams.) Highlights: fabulous price tag. Beautiful walk out patio room right on the beach complete with personal lounge chairs. Snorkeling is the best ever! Cool informative star gazing presentation with lots of food. Didn't see anyone spraying for bugs and no lingering odors from seaweed around the resort. Every day there was fresh cooked burgers and chips with beans and cheese right off the beach so never went hungry. Lowlights: restaurant food was just okay and not many restaurants available to sabor. The best one available was the Marketplace. Timeshare annoyances. Room had leaky air conditioner and no bathtub. Not enough lowlights for us not to book again.

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“Unspectacular stay at an unspectacular resort, on a great beach, on a beautiful island”

Dec 2023 for 8 nights Check in was not informative. TV in room supposed to have daily activities/restaurant schedules, not helpful. Hotel has a phone app that does not communicate with user. I could get restaurant hours but no housekeeping help/roomservice/minibar refill/maintenance calls. Tur… more

Dec 2023 for 8 nights Check in was not informative. TV in room supposed to have daily activities/restaurant schedules, not helpful. Hotel has a phone app that does not communicate with user. I could get restaurant hours but no housekeeping help/roomservice/minibar refill/maintenance calls. Turns out, no room service, mini bar only filled up on arrival. I did request a ground floor room, and got 3012, building on walkway on the beach. One day, after room cleaner finished, A/C unit started dripping lots of water.......phone in room did not work to call desk, that day, had to walk up to front desk to report a/c....Maintenance guy came in when I was gone, and was in and out in 20 minutes, a/c worked better than it had when I checked in.. Morning buffet was mediocre....no Mexican pastries I have had at 20+ resort stays in the past. No information given about dining at the other 2 properties on the site. Hotel website shows inroom coffee maker, non present. All service staff are great, and helpful. Restraunt hosts, servers, bartenders were all great, and very hospitible, helpful. I have stayed at a couple of Secret's resorts, and a couple of Dreams resorts, and this brand did not live up to either of the others reputations. I worked for Hyatt Hotels, out of college in 1979-81, and this place is definitely not up to the standards we had back then. And now, summer of 2025, pricing for this property, on Cheap Caribean, Apple Vacations, and Travelocity, all show it is now priced $200-500 more per person for a week than either Dreams, or Secrets. By reading recent reviews, they certainly do not deserve that much of a bump in admission fees......Don't go here, not worth your time or money

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