Description
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. A roundtrip airpo… more
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.. Distances are displayed to the nearest 0.1 mile and kilometer. Tulum Beach - 0.1 km / 0.1 mi Ven a la Luz Sculpture - 0.9 km / 0.5 mi Sian Ka'an Biosphere Reserve - 2 km / 1.2 mi SFER IK - 4.2 km / 2.6 mi Tulum National Park - 5 km / 3.1 mi Playa Akun - 5.1 km / 3.2 mi Las Palmas Public Beach - 6.4 km / 4 mi Beach - 6.5 km / 4.1 mi Hunab Lifestyle Center - 7.1 km / 4.4 mi Playa Paraiso - 7.3 km / 4.5 mi Dos Aguas Park - 9.5 km / 5.9 mi Hospital de Tulum - 9.8 km / 6.1 mi Cenote Calavera - 9.8 km / 6.1 mi Temple of Doom - 10.3 km / 6.4 mi Playa Ruinas - 11 km / 6.8 mi The nearest airports are: Tulum Intl. Airport (TQO) - 47.6 km / 29.6 mi Cancun Intl. Airport (CUN) - 125.7 km / 78.1 mi The preferred airport for Alaya Tulum is Cancun Intl. Airport (CUN). . Near Tulum Beach.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee..
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Car rental
- Courtyard
- Currency exchange
- Doctor
- Dry cleaning service
- Garden
- Hair dryer
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Towel service
- Trouser press
- Wedding service
- Bars
- Bar
- Restaurants
- Breakfast in bed
- Menu for diabetics (on request)
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Diving
- Snorkelling
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 1355 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 1355 TripAdvisor reviews
8
831ayam
10/04/2026
“Outstanding”
The place is outstanding. The staff are very friendly Daniel, Sofia, Erick, Carlos, and Ismaeel. The beach is clear they remove seaweed. The food & drinks are amazing and delicious. The rooms are clean and has working AC. Also the hotel is at very good location with shops, cafes, bars around. Overa… more
M
Madalena F
10/04/2026
“Paraiso na terra”
We loved our stay at the Alaya Hotel. The whole team were very attentive. I’d particularly like to mention David, who was very attentive, professional and took great care with my son’s food allergy. But the whole team genuinely cares about making guests feel at home. We’d love to come back.
O
Olivia B
09/04/2026
“Beautiful, relaxing, and so much fun!”
The Alaya was amazing. We had never been to Tulum before and didn’t know much about what we were getting in to— the staff at Alaya were there as a resource every step of the way. Rodrigo, David, and Carlos were especially helpful in providing amazing recommendations, booking reservations for us, an… more
V
Vicente G
09/04/2026
“Best hotel in tulum”
The staff is the best especially David he was very attentive for my special requests and never let us down! The view is amazing and the rooms are top notch! It is very calm and very relaxing I totally recommend!
L
Laura R
fort collins
06/04/2026
“Beautiful experience”
My son and I came to celebrate his 19th birthday. We loved it here! Our room and the grounds were beautiful, comfortable, and relaxing. The staff was wonderful-- Sofia and Daniel and the others made us feel welcome, and were very sweet about my son's birthday. Everything went smoothly and easily fr… more
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