- Additional services
- Ascensor
- Reception
- Recepción 24 horas
- Entertainment
- Animación Adultos
- Wi-Fi
- WiFi - gratis
- Services
- Jacuzzi en la piscina
- Servicio de habitaciones
- Children
- Club infantil
- Piscina de niños
- Bars
- Bar en la piscina
- Bar en la playa
- Bar interior
- Restaurants
- A la carta
- Buffet
- Restaurante Temático
- Swimming pools
- Piscina exterior
- Piscina infantil
- Servicio de toallas
- Tumbonas en la piscina
- Zona jardines
- Gym and SPA
- Gimnasio
- Activities
- Alquiler de bicicletas
- Snorkel
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 3417 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 4 featured reviews out of 3417 TripAdvisor reviews
B
bulmaflores
Luxembourg City, Luxembourg
13/02/2020
“Best family hotel ”
We had one of the best experiences in our trips to Quintana Roo, We recommend the hotel 100% was an amazing experience....waking up listening to the birds, for my son to be in touch with animals and see them is juts something you just can not do in many other hotels and countries! The staff was ext… more
P
Pilchimon
Bognor Regis, United Kingdom
02/02/2020
“Holiday to relax”
Although the building is in need of running repairs, it is fine for a 3 star. However if you were expecting this to be adults only, it has recently changed. Luckily for me there weren’t too many children during the bulk of my stay. The staff are the best & most friendly I have experienced and all v… more
C
Colette O
07/08/2019
“My Birthday”
I liked staying here very much with the uniqueness of the layout if the pool so much natural vegetation, & critters visiting your tables I loved it. The manatees in the river & our little cabin kitty that came to visit every day. The food was amazing & they catered to me as I had celiac disease.
C
Ce B
21/12/2024
“Average at best”
Decided to bring my family here on a whim as it was a first time visiting the area and the low cost . Here are my thoughts: - Cost: If you’re on a budget like I am this resort was the low low cost of free! You can save your money for off resort activities. - Activities: Though the beach was small … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 7
Cleanliness: 7
Room: 9
Facilities: 8
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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More Info Less Info
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