Description
Facilities: The resort was modernised in 2024. Guests have a choice of 30 suites and 64 double rooms located in a 3-storey main building and 3 auxiliary buildings. At the air-conditioned complex, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless in… more
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special.
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- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Karaoke
- Pool table
- Shops in hotel
- Theatre
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Poolside huts
- Public bathroom
- Room service
- Safe
- Sale of tours
- Serviced office
- Stores
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Cot
- Kids' pool
- Kid´s club
- Bars
- Bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Table tennis
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 534 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Akumal
Showing 3 featured reviews out of 534 TripAdvisor reviews
S
serge-szawlow
Toronto, Canada
18/04/2026
“Surpassed our expectations—don't let the mixed reviews scare you!”
We received a complimentary stay from the Oasis group and were initially nervous about whether it would be honored smoothly, but everything worked perfectly. Having read many conflicting reviews online, we were happy to find that the positive experiences were the ones that rang true for us. Highli… more
S
Starr F
10/04/2026
“Excellent!! Wonderful!”
We absolutely loved this resort! Staff are friendly and very welcoming. Hotel is lovely, rooms are clean , food is excellent!!!!! Antonio who works the wet bar ( swim up bar ) is incredible! He takes great care of you while you are there . Pools are clean and warm . The beach had alot of seawee… more
T
tylerkM3299TN
03/04/2026
“There is robbery of room safes at this resort.”
If this is the Grand Oasis Riviera Tulum , do not leave your $ in the safe it is not safe at this resort! 100% positive my mom and i got robbed when we went for supper and back for 1.5 hrs , had folded up $200 in two 100 bills in my wallet along with lots of other $ , put it in the safe specially… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info