Description
Kid’s club con actividades programadas y personal especializado (diario de 10am a 5pm para niños de 4 a 12 años). Alegria Spa ofreciendo las mejores instalaciones y tratamientos para tu bienestar y relajación. Gimnasio
4 piscinas con diferentes áreas para actividades incluyendo jacuzzi y 3 áreas especiales para niños dentro de las piscinas. Una piscina adicional, con acceso exclusive para nuestros huéspedes Privileged.
6 restaurantes temáticos a la carta, crêperie, 1 foodtruck, snack bar junto a la piscina, 2 restaurantes buffet sirviendo desayuno y comiday buffet para lacena con noches temáticas. 8 bares incluyendo un sportsbar y discoteca (+18 años), un bar de jugos de frutas frescas naturales.
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Club
- Room service
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Beach bar
- Pool bar
- Restaurants
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Bathroom with shower
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 15237 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 15237 TripAdvisor reviews
P
Pamela C
07/08/2026
“Santiago”
The resort is clean and modern. The workers are friendly. This is a wonderful property.
G
Guide47662998915
27/07/2026
“CATALONIA YUCATAN”
I loved every moment of this trip. Arthurolito and Gabriela were amazing they have marked my trip. I will come back for sure. Service : 10/10 Entertainment : EXCELLENTÉ 10/10 Ambiance: 10/10 Beach : Even tho it was sergas season 10/10 Drinks : 10/10 Buffet : 9/10
5
541andrewc541
Manchester, United Kingdom
10/08/2026
“Needed holiday”
We’ve just returned from this hotel , everywhere was really clean but rooms are a bit dated but of a good size , the staff are really friendly, jarraad and entertainment team were excellent, they made the day and evening, getting guests doing activities in the pool area , I was abit disappointed wi… more
L
laurawhyatt
Carlisle, United Kingdom
05/08/2026
“Family holiday lovely relaxing and friendly”
We went as a family of 5 two teenage daughters and my 70+dad . We all had a great time. The steakhouse was good filippe served us and was fantastic . The Mexican was disappointing seemed a bit rushed and the food wasn’t great . The burger place which we wouldn’t normally pick but some friends we … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 7
Facilities: 7
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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