Description
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry ser… more
Located in San Bartolomé de Tirajana (Playa del Ingles), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes. This hotel is 16.2 mi (26.1 km) from Mogan Port and 3.2 mi (5.2 km) from Maspalomas Lighthouse.. Distances are displayed to the nearest 0.1 mile and kilometer. Yumbo Shopping Center - 0.2 km / 0.1 mi Kasbah Shopping Center - 0.7 km / 0.4 mi El Salvador Ecumenical Temple - 0.9 km / 0.6 mi Paseo Costa Canaria - 1.1 km / 0.7 mi Maspalomas Botanical Garden - 1.1 km / 0.7 mi CITA Shopping Center - 1.2 km / 0.7 mi Centro Cultural San Fernando de Maspalomas - 1.2 km / 0.7 mi English Beach - 1.2 km / 0.8 mi Playa de Cochino - 1.7 km / 1.1 mi Holiday World Maspalomas - 1.8 km / 1.1 mi Las Palmas Beaches - 2 km / 1.2 mi Playas del Veril - 2 km / 1.3 mi Maspalomas Dunes - 2.1 km / 1.3 mi Maspalomas Golf Course - 2.3 km / 1.4 mi Las Burras Beach - 2.7 km / 1.7 mi The preferred airport for MUR Hotel Neptuno Gran Canaria - Adults Only is Gran Canaria Airport (LPA) - 30 km / 18.7 mi . Near Yumbo Shopping Center.
Grab a bite at La Sirena, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar..
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Games room
- Karaoke
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Café
- Car rental
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Children
- Game area
- Kids' board games
- Bars
- Bar
- Coffee shop
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with steps
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 2369 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa del Ingles
Showing 3 featured reviews out of 2369 TripAdvisor reviews
G
Gymbroholds
London, United Kingdom
05/07/2026
“We Miss You Already”
We have been home 2 days and we cannot tell you how much we miss this hotel and the staff already. I can’t quite put into words how comfortable we felt at the Neptuno , the staff are so attentive, funny , kind and cannot do enough for you. They made you feel less like a generic guest and more like … more
B
BCarminati
01/07/2026
“Amazing hotel. Loved every second!”
Absolutely incredible hotel in every sense of the word. From the moment we arrived, the staff were warm, welcoming, and couldn’t do enough for us. The hotel itself was spotless, beautifully decorated, and maintained to an exceptionally high standard. The rooms were spacious, comfortable, and equipp… more
D
DaviesRC
18/06/2026
“Another excellent stay.”
Second time at this hotel and not disappointed. Food lovely especially the lunch. Location perfect, right by the Yumbo centre and about 10mins walk to the beach. But above all this it's the staff which make this hotel a great place to stay.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 73 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.