Description
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry ser… more
Located in San Bartolomé de Tirajana (Playa del Ingles), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes. This hotel is 16.2 mi (26.1 km) from Mogan Port and 3.2 mi (5.2 km) from Maspalomas Lighthouse.. Distances are displayed to the nearest 0.1 mile and kilometer. Yumbo Shopping Center - 0.2 km / 0.1 mi Kasbah Shopping Center - 0.7 km / 0.4 mi El Salvador Ecumenical Temple - 0.9 km / 0.6 mi Paseo Costa Canaria - 1.1 km / 0.7 mi Maspalomas Botanical Garden - 1.1 km / 0.7 mi CITA Shopping Center - 1.2 km / 0.7 mi Centro Cultural San Fernando de Maspalomas - 1.2 km / 0.7 mi English Beach - 1.2 km / 0.8 mi Playa de Cochino - 1.7 km / 1.1 mi Holiday World Maspalomas - 1.8 km / 1.1 mi Las Palmas Beaches - 2 km / 1.2 mi Playas del Veril - 2 km / 1.3 mi Maspalomas Dunes - 2.1 km / 1.3 mi Maspalomas Golf Course - 2.3 km / 1.4 mi Las Burras Beach - 2.7 km / 1.7 mi The preferred airport for MUR Hotel Neptuno Gran Canaria - Adults Only is Gran Canaria Airport (LPA) - 30 km / 18.7 mi . Near Yumbo Shopping Center.
Grab a bite at La Sirena, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar..
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Porter service
- Entertainment
- Dartboard
- Entertainment
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Café
- Car rental
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Children
- Game area
- Kids' board games
- Bars
- Bar
- Coffee shop
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with steps
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2353 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Maspalomas
Showing 4 featured reviews out of 2353 TripAdvisor reviews
N
N4486SPkenneths
Glasgow, United Kingdom
22/03/2026
“Enjoyable stay look forward to my next visit”
This is my fourth visit to this wonderful hotel , check in was completed fairly quickly and efficiently and friendly manor . I was even offered a refreshing glass of white wine , during check in . The room was spotless comfortable bed . Complementary bottle of red wine, water, fresh flowers , and b… more
V
VolvoC30
North Wales
11/03/2026
“Exceptional value for money”
This was my fourth visit to this 4* quality hotel. From the moment we arrived customer service was at the heart of every member of staff. The room is comfortable, my only quibble was that our usual room on 1st floor was now converted to a double bed rather than two singles. The reception staff quic… more
N
Nicholas S
Brighton, United Kingdom
03/03/2026
“Terrible breakfast coffee”
TERRIBLE BREAKFAST COFFFE in otherwise great hotel. Such a pity! After installing good quality espresso coffee machines (following our complaints last year) - the all controlling accountants last week replaced these machines with cheap, and in my view, undrinkable coffee. Mentioned this to man… more
G
glenth0mas
London, United Kingdom
09/03/2026
“Once a great hotel - not anymore”
3rd visit to this hotel. Sadly will be our last. Food (evening meal) very poor quality and cheap offerings. Hotel bedroom shower (4th floor) one minute cold the next scalding hot - apparently a recurring problem - just not sorted. Hotel needs a re-fit (Reception roof fell in whilst there) high pric… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 73 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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