Description
Facilities: The hotel has 6 lifts and features 229 rooms and 26 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of… more
Meals: Dining facilities include a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Transport service
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Housekeeping
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childproof doors
- Cot
- Game area
- Kids' pool
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 1991 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1991 TripAdvisor reviews
Y
Yo_Red
14/04/2026
“It is a slice of heaven”
We just left to return to Lisbon, but let me tell you: what a beautiful hotel! I truly cannot say enough about it, from the gorgeous rooms to the delicious restaurants, the views, pools, and especially the STAFF. They could not have been more helpful with just about anything and everything. We s… more
L
Linda G
10/04/2026
“A super 5 night break”
We stayed Epic Sana for 5 nights recently. First time there and we were both very impressed. Beautiful foyer, very friendly and efficient Check-In, shout out to Ricardo who went above and beyond for us. Very happy with our room (Deluxe Pool View) - lovely and spacious with a balcony overlooking … more
N
nuhugg
Cardiff, United Kingdom
09/04/2026
“Amazing!”
This is an absolutely amazing hotel. Epic in every sense of the word. It is sheer luxury. The rooms and facilities are fantastic. The staff members were all brilliant. I visited with my family, including our 6-year-old son who has severe food allergies. The kitchenette in our suite was perfect for … more
W
Wayne G
22/03/2026
“Amazing will be coming back”
Currently staying in this hotel, wow is all I can say, the place is amazing, staff area great, room is out of this world, by far the best and cleanest and most helpful hotel we have ever stayed in, One of the comment on here mentions works to the hotel, I would like to say this is opposite our room… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 30 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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