Dona Filipa Hotel

“They out ‘Dona’ themselves”

We arrived at the hotel to be greeted by very smiley and welcoming staff. Normally I ask to see the 3rd room first but on this occasion our room was perfect. Separate shower and tub. Huge beds and loads of wardrobe space. Balcony with sea views. Food from bar and restaurant was excellent with ou... more

We arrived at the hotel to be greeted by very smiley and welcoming staff. Normally I ask to see the 3rd room first but on this occasion our room was perfect. Separate shower and tub. Huge beds and loads of wardrobe space. Balcony with sea views. Food from bar and restaurant was excellent with our pescatarian diet well catered for. The staff here are willing to go above and beyond to ensure their guests feel like royalty. A special mention goes to Duty Manager Melanie who stepped in when, for no fault of their own, we had issues and she went out of her way to resolve them. Guests need to be aware that out of season most local shops and restaurants within walking distance are closed so a car or taxi will be required. Average cab fare return to restaurants was €35. We we be back!

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“Owners need to put there hand in their pocket.”

The non premium rooms are a bit dull and old fashioned, with a shower that burns you about every minute. Still you get what you pay for as there are better rooms but more expensive and in my opinion the hotel does not warrant the price increase. Location is great and the golf offer is good with S... more

The non premium rooms are a bit dull and old fashioned, with a shower that burns you about every minute. Still you get what you pay for as there are better rooms but more expensive and in my opinion the hotel does not warrant the price increase. Location is great and the golf offer is good with San Lorenzo not as bad as reviews. Staff at breakfast need to clear the tables of empty plates but pleasant enough and the area around the pool is nice. I think the hotel needs to decide what it wants to be as at one stage it was the best but competition has moved in and there is better to be had.

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“Great pool, room a disappointment”

Stayed here with a friend for 4 nights. Outside of the hotel by the pool area is delightful, the views are amazing to the sea. The hotel is lovely and clean and the breakfasts are good, but I wouldn’t say 5 star good, although the staff are very attentive. Sadly the rooms let this hotel down. Th... more

Stayed here with a friend for 4 nights. Outside of the hotel by the pool area is delightful, the views are amazing to the sea. The hotel is lovely and clean and the breakfasts are good, but I wouldn’t say 5 star good, although the staff are very attentive. Sadly the rooms let this hotel down. They are tired looking. The showers are definitely not 5 star standard and really are in need of an upgrade. We had to chase for water to be left in our room every day, along with asking for a top up of shower gel (every day). If you are looking for a base camp in a great area to visit, and you get a good price, this hotel is perfect. If you are going as a couple and your room is important, I would book somewhere else. NB the Ubers around the triangle are so reliable, take 2 minutes to arrive and are very cheap.

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“Nice hotel but fell short with bedroom and facilities. No gym.”

No early check in was unfortunate. When we got rooms after golf we got a double bed set up instead of twin as per request. Hotel dealt with this very poorly and even found it funny. We were not laughing. Took them 45 minutes to turn room into twin beds when we were now pushed for time to go out. ... more

No early check in was unfortunate. When we got rooms after golf we got a double bed set up instead of twin as per request. Hotel dealt with this very poorly and even found it funny. We were not laughing. Took them 45 minutes to turn room into twin beds when we were now pushed for time to go out. No real apology and surely it would be easier to move is to another room. Was a bad start to the break Hotel beds were comfy but rooms quite small for a 5star hotel. Also I would expect separate shower rather than a shower in the bath. Lifts are very strange set up as they are always on a half floor so always stairs to go up or down. Also stairs before you get to breakfast room - not great if disabled.

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