Quinta Das Murtas B&B

“Perfect”

Wonderful location and staff. Great breakfast, Provided excellent recommendations for dinner.

“A bit shabby and neglected which was such a shame, it has such potential”

I wish that I could rate this hotel higher as it has so much potential but unfortunately it falls down due to the lack of attention, maintenance and probably investment. Check in was in a grand reception room, giving high expectations, the receptionist was very pleasant, there was excellent parkin… more

I wish that I could rate this hotel higher as it has so much potential but unfortunately it falls down due to the lack of attention, maintenance and probably investment. Check in was in a grand reception room, giving high expectations, the receptionist was very pleasant, there was excellent parking which was a real bonus for Sintra. Immediate impressions were good not only because of the reception and main building but there's a lovely pool and jacuzzi, we had booked a double room but we're given a 4 bed annex mini apartment set in beautiful gardens but this is where it went wrong the kitchen cupboards were in a poor condition with paint peeling, although it was designed for 4 there were only 2 miss matched wine glasses and no plates or bowls and very little cooking utensils and the net curtains were shabby, the shower was almost impossible to use without getting water all over the floor as you couldn't adjust the angle of the shower head and the hose was worn and leaking we had a lovely outdoor seating area with a table and 2 chairs but they were both damaged. In the gardens we're sunbeds several of which were damaged and were always soaking wet as the gardens were watered each night by a spraying system that we could hear running in the middle of the night. The breakfast was very good, in addition to the dining room a conservatory was used which was accessed by a short walk outside which if it had rained we would get wet, several chairs were wobbly and needed repairing. There was unsightly clutter in this patio area including several very large panes of glass leanings up the wall which could have been dangerous and access was tricky via a12 inch wide path which was raised as the correct access was blocked by a coffee machine in the conservatory. In the garden was an ornamental fountain which was completely full of blanket weed which could have been easily rectified. The staff were helpful and polite but everything was just a little shabby and neglected.

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“Good location but room had dampness smell”

Location is nice and from the room balcony views of the mountains and the estate were nice. However, rooms are very old and they have a strong dampness smell. Mattress is very poor or cheap quality. They do not offer free water at the property. The paid water bottles are far and few in the frid… more

Location is nice and from the room balcony views of the mountains and the estate were nice. However, rooms are very old and they have a strong dampness smell. Mattress is very poor or cheap quality. They do not offer free water at the property. The paid water bottles are far and few in the fridge. No ice available for guests. This property charges a lot of money but does not spend much money to upkeep or maintain the property. Poorly staffed. Breakfast in the morning was very good though when actually you see 2 staff members working from 830 to 10 am. I will not stay here again.

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