Description
This hotel is the jewel in the crown of PortoBay Hotels & Resorts. Being located high on a natural promontory ensures genuine tranquility and well-being. Its direct access to the sea, the Il Gallo d’Oro restaurant with its 2 Michelin stars and the gardens with their numerous hidden corners and ancient palm trees complete the picture with a magnificent view over the bay of Funchal. In 2021 the hot… more
You can also choose to cool off or work out in one of the swimming pools. At sea level, you will find an outdoor swimming pool with salt water. There is also a children's pool in the play area. Next to the spa area you will find an indoor/outdoor pool perfect for cooler days.
Rose Garden: Simple, elegant and flavourful cuisine, where the classics of international gastronomy are reinvented with an emphasis on the use of local produce. At the Rose Garden you will find a different à la carte menu every day, with various options for starters, main courses and desserts. Don't miss the Chef's Suggestion menu either! There’s a lot to choose from! (advance booking is required) Il Gallo d'Oro: The two Michelin-starred Il Gallo d'Oro restaurant offers exquisite Mediterranean and Iberian-inspired aromatic cuisine.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Reading room
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Indoor bar
- Pool bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to the restaurant
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Hotel entrance with ramp
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 6896 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 6896 TripAdvisor reviews
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_J7235EG
Hora, Ukraine
24/08/2026
“Great hotel to reset”
A perfect place to rest & reset. Beautiful ocean view, peaceful atmosphere, excellent service, lovely spa, pools and direct access to sea. Everything felt relaxed and effortless. A great choice of restaurants and dining options adds to the overall elevated experience. We felt truly rested and recha… more
A
anneh325
Hornchurch, United Kingdom
22/08/2026
“Amazing hotel”
Once again amazing stay at cliff bay. Staff are so welcoming, feels like our second home. Food quality is out of this world. Would thoroughly recommend this hotel.
I
ionutaxinia
20/08/2026
“Excellent!”
Excellent for Madeira! Very good position, very good people, very good services! Restaurants are the best! See you soon!
R
rlawson59
Dublin, Ireland
18/08/2026
“Excelente Hotel”
Fantastic location with magnificent view, great choices of restaurants and bars , very good quality food , gorgeous breakfast and a beautiful spa with a variety of beauty treatments available .
T
tanjathetraveller
Finland
18/08/2026
“100 % recommendation”
If you search for a easy and relaxing time with a great atmosphere, views, food and among a crew that exceeds you imagination, this is your place!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 8
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