Description
This hotel is the jewel in the crown of PortoBay Hotels & Resorts. Being located high on a natural promontory ensures genuine tranquility and well-being. Its direct access to the sea, the Il Gallo d’Oro restaurant with its 2 Michelin stars and the gardens with their numerous hidden corners and ancient palm trees complete the picture with a magnificent view over the bay of Funchal. In 2021 the hot… more
You can also choose to cool off or work out in one of the swimming pools. At sea level, you will find an outdoor swimming pool with salt water. There is also a children's pool in the play area. Next to the spa area you will find an indoor/outdoor pool perfect for cooler days.
Rose Garden: Simple, elegant and flavourful cuisine, where the classics of international gastronomy are reinvented with an emphasis on the use of local produce. At the Rose Garden you will find a different à la carte menu every day, with various options for starters, main courses and desserts. Don't miss the Chef's Suggestion menu either! There’s a lot to choose from! (advance booking is required) Il Gallo d'Oro: The two Michelin-starred Il Gallo d'Oro restaurant offers exquisite Mediterranean and Iberian-inspired aromatic cuisine.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Reading room
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Restaurants
- All inclusive
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to the restaurant
- Cabin with handrail
- Facilities for people with disabilities
- Ground floor reception
- Hotel entrance with ramp
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 6762 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Funchal
Showing 5 featured reviews out of 6762 TripAdvisor reviews
J
JuliaHornig
Warwick, United Kingdom
02/05/2026
“Excellent hotel”
As usual this trip was made perfect by the hotel and fabulous staff. The views are breathtaking and I would not book any other hotel
R
RobindYork
York, United Kingdom
30/04/2026
“Another wonderful holiday at this special hotel”
Great hotel in a great location, cannot fault it, deservedly 5* Excellent hepful and friendly staff throughout the place. Food and sevice in the restaurants is exceptional. The 30 minute walk down to Funchal is easy, and made more pleasurable by diverting through Parque de Santa Catarina and having… more
A
andrewsmith40
29/04/2026
“The cliff bay hotel”
A lovely hotel. Quality staff who ran the hotel like a well oiled machine. They were very helpful and made me feel welcome. Always smiling.
I
ianjoangoodwin
Leamington Spa, United Kingdom
28/04/2026
“Good in parts”
Hotel in beautiful location in Bay overlooking sea and Funchal. Our room was disappointing with a constant foul drains smell from the bathroom. There we many stains on the bedroom carpet. Most balconies in the hotel were good to sit and admire the view beyond. The balcony in our room was a solid… more
T
trishb389
Newcastle upon Tyne, United Kingdom
28/04/2026
“Didn’t live up to expectations”
Hotel was in a prime position with spectacular ocean and Funchal views. Clientele were general very senior which was to be expected. Hotel cleanliness was generally good but it is a bit tired in some areas (as are some of the guests) and could do with a refurb. Breakfasts were a major disappointmen… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 8
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 8
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