Description
Facilities: The resort has 402 rooms, which are located on 15 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the resort include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet … more
Location: This fabulous resort is located close to the wonderful beach of the beautiful Isla Verde, right on the private, small and enchanting cove. An abundance of shops and entertainment venues are located in the vicinity, easily within walking distance of the hotel. The old town and centre of San Juan is around a 20-minute drive away.
Meals: Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 6 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment
- Evening entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Computer room
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Lockers
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Poolside huts
- Porter
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Pay-per-use gym
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Golf course
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Lift with braille
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- Spanish
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 4108 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cangrejo Arriba
Showing 5 featured reviews out of 4108 TripAdvisor reviews
M
Mobile33184605070
10/08/2026
“5 stars”
Jorge Torres is the best player and bartender... He is a MUST SEE!!! Un Caballero and great service!!!
K
Ksierra1
26/07/2026
“Great staff!”
Great staff, beach, and view.
V
vingelife e
15/07/2026
“Perfect Post-Flight Oasis (Just 2 Minutes from the Airport!)”
We had just gotten off a red-eye flight and made our way straight here. It’s only about two minutes from the airport, making it the absolute perfect first stop after arriving in Puerto Rico to decompress. Even though we didn't stay overnight, we had an incredible time enjoying their beautiful beach… more
C
Carolina S
Miami, Florida
03/08/2026
“Great stay and convenient location”
Conveniently located, good dining options, and the room was nice and comfortable. The only downside is that the elevators were a little slow, and the breakfast service was very slow as well. The buffet is the better option.
C
Chuks U
Derby, United Kingdom
10/08/2026
“Nice hotel, but the overall experience could have been better”
We stayed at the Royal Sonesta San Juan for two nights after finishing a cruise, arriving at around 10am on 8 August. We knew we were arriving well before the normal check-in time and certainly weren’t expecting our rooms to be ready. I have to give particular credit to the lady at reception who l… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
4
Low
Based on 1 reviews
Service: 5
Cleanliness: 6
Room: 2
Facilities: 3
Location: 3
Breakfast: 2
Quality/Price: 2
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