Description
Facilities: The resort has 402 rooms, which are located on 15 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the resort include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet … more
Location: This fabulous resort is located close to the wonderful beach of the beautiful Isla Verde, right on the private, small and enchanting cove. An abundance of shops and entertainment venues are located in the vicinity, easily within walking distance of the hotel. The old town and centre of San Juan is around a 20-minute drive away.
Meals: Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 6 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment
- Evening entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Airport transfer
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Pay-per-use WiFi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Computer room
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Lockers
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Poolside huts
- Porter
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Pay-per-use gym
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Table tennis
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Lift with braille
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- Spanish
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 4071 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of San Juan De Puerto Rico
Showing 4 featured reviews out of 4071 TripAdvisor reviews
W
Wanda V
07/05/2026
“Excellent room service”
Aracelis was very friendly and exeded her services especially without her help i couldn't have my coffee. Cheers
C
Camille S
New York City, New York
02/05/2026
“Five Wonderful Days”
Everything about this hotel and the location was just what I had hoped for. The hotel is big without being oversized. The location, right on the beach is just wonderful and the beach is good too, with beautiful walkable sand, no rocks, shells or other things to hurt your feet. The location is go… more
T
Taryn K
29/04/2026
“a great spring getaway”
Husband came here for a work convention. We had a great time at the resort and especially the pool. The hotel was clean and easy to navigate . Loved the gym it was well equipped and clean. Staff were warm and accommodating. Shout out to housekeeping Hilton Donaire he made our kids towel animals. Ro… more
J
Jessica W
Winston Salem, North Carolina
25/04/2026
“So friendly!!”
Emanuel was an amazing serverer with great suggestions dinner on the island!!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
4
Low
Based on 1 reviews
Service: 5
Cleanliness: 6
Room: 2
Facilities: 3
Location: 3
Breakfast: 2
Quality/Price: 2
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.