Courtyard By Marriott San Juan Miramar

“Charming”

The hotel was recommended as a less expensive option for 2 days before my professional congress at the sister hotel, Sheraton resort, down the street. The Miramar district is neighborhood cozy. There are lovely eateries and social cocktail spots all within easy walking distance, including a groce... more

The hotel was recommended as a less expensive option for 2 days before my professional congress at the sister hotel, Sheraton resort, down the street. The Miramar district is neighborhood cozy. There are lovely eateries and social cocktail spots all within easy walking distance, including a grocery store and a pharmacy. The staff at the hotel has been wonderful. There are a few negatives: There seemed to be only a single elevator, apparently there is second elevator that is obscured. Our room was uncomfortably small, room 412. There should be a warning, especially for gold elite members who are entitled to an upgrade, that the room is so small. IT’s not unreasonable to assume guest might not mind an up-charge for a room with more space. Otherwise, our stay was fine. My husband enjoyed the pool. Our favorite eateries: 1. La Pradera, comida criollos- Cuban sandwich and Omlet with ham and cheddar. 2. Ceviche- Peruvian - Spicy crab with warm tostadas and any of the Peruvian fried rice dishes. Both were within 1 block walking distance. Both w

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“Old, worn, and not worth the money”

This hotel is in need of a renovation. Our “upgraded” room was anything but. Everything was old and worn out, the sofa bed has missing springs and the cushions were stained. No microwave. The bathroom was small, the toilet was one you’d see in a public restroom with a lid that was too tall for th... more

This hotel is in need of a renovation. Our “upgraded” room was anything but. Everything was old and worn out, the sofa bed has missing springs and the cushions were stained. No microwave. The bathroom was small, the toilet was one you’d see in a public restroom with a lid that was too tall for the counter above it, so it wouldn’t stay open. The staff were friendly, but I would not stay here again. It is not up to the standards of a typical Courtyard.

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“Small rooms in need of an update”

We used a free night certificate for this hotel which was good since the rate was inflated due to a special event. The hotel is located in a residential and commercial area of San Juan away from the beach. The room was small and somewhat dated with chipped furniture and a 32-inch plasma TV that w... more

We used a free night certificate for this hotel which was good since the rate was inflated due to a special event. The hotel is located in a residential and commercial area of San Juan away from the beach. The room was small and somewhat dated with chipped furniture and a 32-inch plasma TV that was over ten years old. I often wonder why hotels don’t update their TVs since small 4K LEDs are so cheap. It was fairly quiet even though it was pretty full. There is no free breakfast and a $20 charge for valet parking. To get to the restaurants and shops turn right when you exit the hotel driveway.

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“Somewhere else next time.”

Had just a one night stay at this property, it was pretty average overall. Guest room was quite small and very poorly lit, with a small single pain window only. Bonvoy Titanium member, but the only available amenity is the $10 market credit, which you can’t use towards breakfast as I was told th... more

Had just a one night stay at this property, it was pretty average overall. Guest room was quite small and very poorly lit, with a small single pain window only. Bonvoy Titanium member, but the only available amenity is the $10 market credit, which you can’t use towards breakfast as I was told that the restaurant in the hotel is independent of the hotel. $20 parking fee. We had a lot of luggage due to international travel, and the next day of check out I phoned down to ask for some help with it, but was told there is no one to help guests with luggage. Got downstairs to check out to see two beefy looking male employees standing around behind the desk doing very little as it was very quiet and not at all busy. They could have offered to help and I told them so, and that it was disappointing customer service, but was given the excuse that “there was only two of them at the desk”. This would have taken 5 minutes of one of their time to help, but clearly too lazy. I won’t be choosing this property in the future, too many choices in the area.

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