Description
Facilities: The hotel has a lift and features 184 rooms. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities.… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. In addition, special catering options and picnics are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Table tennis
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' audiovisual material
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Surfing
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3960 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 3960 TripAdvisor reviews
M
Mayra J
30/03/2026
“Staff Valeria and James are amazing”
Amazing experience staff clean access to the beach and restaurant
S
Sullivan J
27/03/2026
“Doubletree by Hilton San Juan”
I’ve been a guest at this hotel several times. Without a shadow of a doubt I consider the staff and management here to be the best that San Juan, if not Puerto Rico, has to offer. I was particularly impressed by the GM, Yobil Caban, and his hotel manager Michael. Kudos also to Diana at the front de… more
R
richie h
24/03/2026
“when beach is open what a dream”
Marco was so helpful and super friendly
J
Joanne Z
24/03/2026
“5 star service”
The location, atmosphere and rooms are top-notch. What special about this hotel is the staff from the front desk to housekeeping to the restaurant to managerial staff who are happy to go above and beyond any reasonable measure to accommodate and support guests.
A
Adah C
01/04/2026
“Below expectations”
Hotel was very clean. Room was comfortable and clean. Not a fan of the sliding glass bathroom door though which provided little to no privacy. This hotel was not cheap and to be refused two small plates for our room was unbelievable, unacceptable and a first for me in all my years travelling. T… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 3 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 7
Location: 7
Breakfast: 6
Quality/Price: 7
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