Description
Facilities: The hotel has 6 lifts and features 571 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-… more
Location: This hotel is located on the Condado Strip, overlooking the Atlantic Ocean and Condado Lagoon and right by the beach. Guests can immerse themselves in the vibrant culture and the soft sands of the beach and explore the historic cobblestone streets of Old San Juan, which is just 5 minutes away. The hotel offers easy access to renowned museums, historic landmarks and a sizzling nightlife. It is 1.6 km from the Puerto Rico Convention Centre and 45 minutes from El Yunque rainforest. It is only 10 minutes to Luis Muñoz Marín International Airport.
Meals: Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 5 non-smoking restaurants. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Dance hall
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' TV channels
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5836 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of San Juan
Showing 2 featured reviews out of 5836 TripAdvisor reviews
H
Happy_Travelor_2007
Bucks County, Pennsylvania
20/04/2026
“Great place for family with older teens”
Great Trip. Hotel staff very nice & great location on Condado Beach. My older teens can't wait to go back. It was a winning vacation. Hotel is ocean front. The beach in front of the hotel is small, but the ocean is calm. It's in a cove area (many other areas of Condado the ocean is too rough to s… more
A
AuroraK210
Spooner, Wisconsin
13/04/2026
“Will come back!”
Will come back and stay here in ever in PR again. Loved the option of pools and lagoon. The views were amazing. Staff was great. Location great. It might be a little rundown but most hotels are. I’m not picky though!
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