Hotel Ilunion Calas De Conil

“Lovely stay”

3 night stay, the suite was gorgeous and all the facilities excellent. The staff were very helpful and friendly.

“Nearly a four star. Try a bit harder.”

We booked 2 rooms in May half term. Be advised that if your holiday package entails you landing at Seville airport, it is hour and a half transfer minimum and will be cheaper to hire a car for the week than to pay for a transfer. We arrived around midnight and had to park in the hotel's car park. … more

We booked 2 rooms in May half term. Be advised that if your holiday package entails you landing at Seville airport, it is hour and a half transfer minimum and will be cheaper to hire a car for the week than to pay for a transfer. We arrived around midnight and had to park in the hotel's car park. This is 10 euros per day which is very reasonable but if you can get a space on the road, you can park for free which we managed all but two days. We were very tired after the long drive. The bar was shut. My husband had emailed ahead to see if we could have a sea view and we were told of the cost. On arrival we were told we were getting 2 sea view rooms and this was to be a COMPLIMENTARY upgrade. HOWEVER, on check out we were presented with an invoice of around £212 ( I cannot remember exact euro exchange). This was a shock and extremely disappointing. We also had to buy bottles of water to take to the room. I have never been to a hotel in a hot country especially 4 star where water has not been complimentary. This claims to be a 4 star hotel. It is trying hard but I would consider it a good 3 star. It just needs some little tweaks. I will start with the negatives and the tweaks. * water is not complimentary in the rooms *the breakfast buffet is average. Not once would i say the hot section was hot. (the hot included chorizo sausage, little sausages, scrambled and fried eggs, plastic bacon, frittata and really nasty baked beans and grilled tomatoes) To be fair the chorizo chunks and tomatoes were warm and tasty. There is a selection of fruit which was nice. The pastries were small but welcome and churros were available as well as bread for toast. Just make sure the food is HOT. A greater choice of juice flavours would be welcome * we tried the evening buffet on our first full day. Again, not very warm. My son had a chicken wing which was completely pink inside. I did not feel there was a great variety for a 4 star especially when it came to meats. We did not use it again. * no complimentary toiletries * no tea making facilities in the room. * English was not widely spoken and i had to succumb to google translate. On Friday and Saturday the animacion team suddenly did activities poolside but it was ONLY in Spanish. The quiz one night was ONLY in Spanish. This is a hotel which is advertised on British websites so I expected more English speakers. To be fair, my Spanish has improved because of it. *If you want cocktails, there is a not any choice. Mojito and pina colada and 2 others but nothing else. * the ironing board (which has to requested was table top sized so was difficult to iron on But there are positives. * the pool area is very clean and it was a lovely place to sit. Very cold water though but you warm up quickly once your shoulders are under. There were always sun beds available * great pizzas (even though frozen) from the lobby bar and only 15 euros. Hot dogs and toasted sandwiches also available as snacks. * grounds are very green and well maintained. * access to the beach which was clean and inviting *the hotel has the most spectacular sunsets. Stunning! * in the restaurant if you have a dairy allergy, soya, oat and almond milk are available * the bar staff are extremely hard working. In fact all of the staff worked hard. * Tere the bar maid was a lovely lady and always had a smile on her face.. * rooms are cleaned daily and standards were high It is a remote hotel in a quiet residential area so you cannot walk to any shops. Conil de la Frontera is about 15 minutes away in a taxi (17-20 euros). It is well worth a visit or two. Lots of lovely, quirky shops and plenty of places to eat at affordable prices. Why not go to the bus station there and hop on the bus to Cadiz? We also drove to Gibraltar. around 90 minutes away. Overall, we had a lovely week. It just needs a few improvements to get it there and i would go again if given the choice. Just be careful about asking for a sea view.

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“Avoid this unfriendly hotel”

Staff at restaurant speaks no English, they are ruth. Elevator was broken for 3 days, bad food, long lines to wait for your eggs to be be done by the sibngle cook. Noise of the night shows which are loud and childrens can not sleep. You should train your staff to speak English if you want the money… more

Staff at restaurant speaks no English, they are ruth. Elevator was broken for 3 days, bad food, long lines to wait for your eggs to be be done by the sibngle cook. Noise of the night shows which are loud and childrens can not sleep. You should train your staff to speak English if you want the money of the English speaking cutomers.

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“Disappointed. Beautiful location .we were excited to go for 4 days but it did not meet expectations.”

Very disappointing. Hotel views lovely . Room nice and fresh and comfortable however : Kids ( 10-12 year olds) unsupervised in inside pool , climbing on water features, jumping into pool, screaming spoiling experience for anyone else . It was not a one off. This was constant . Adults putting towe… more

Very disappointing. Hotel views lovely . Room nice and fresh and comfortable however : Kids ( 10-12 year olds) unsupervised in inside pool , climbing on water features, jumping into pool, screaming spoiling experience for anyone else . It was not a one off. This was constant . Adults putting towels on sunbeds as from very early morning , and leaving them there during lunches and siestas . Seen by staff no response and No monitoring by staff to remove at all. Educated clients therefore left with no sunbed or shade. Bad wifi , tv channels scrambled. Two choice menu in bar pool for lunch ( dry hot dog or sandwich) . Run out of items . Entertainment could be very improved . Again minimal . Also minimal staff at pool and evening lounge making any order so lengthy with unnecessary queues all the time even for a bottle water or icecream.

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