Description
Facilities: The hotel has a lifts and features 369 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (no extra charge). Wheelchair-accessible facilities are available. The grounds… more
Meals: Dining facilities include 5 restaurants, a café and a bar. Catering options include half board and all-inclusive. Breakfast, lunch and dinner are available. Gluten-free meals, vegetarian dishes, children's meals, halal food and lactose-free food can be prepared on request. The hotel also offers snacks.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Multilingual staff
- Porter service
- Reception
- Entertainment
- Pool table
- Parking
- Valet parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Services
- Conference centre
- Indoor pool
- Private pool
- Shared pool
- Gym and SPA
- Spa
- Activities
- Golf course
- Mini golf
- Padel tennis
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3020 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 3020 TripAdvisor reviews
E
ExiledBlade
Ellesmere Port, United Kingdom
16/04/2026
“Excellent summer holiday in a luxury hotel”
Lovely hotel, great location, excellent staff and facilities. Food in the buffet and bookable restaurants was top tier and something was always available. Beware unless stated you won’t have a pool view and the alternative is a car park.
L
lothar b
Carrigaholt, Ireland
16/04/2026
“Epic Holiday”
The entire package was great, accommodation, friendly staff, great for the grand kids
A
Alexandra-Xo
Birmingham, United Kingdom
16/04/2026
“5* brilliant hotel”
Wow!! An incredible family friendly hotel, from the minute we arrived we were taken care of, the rooms are immaculate, the staff can’t do enough they really do make the hotel an incredible experience, the animation team were amazing with my son. The food is 10/10, so handy to have a playground at t… more
J
JAMES F
uk
16/04/2026
“Great family hotel”
We loved it. Stayed over Easter in a junior suite with roof terrace. Rooms very comfortable and modern. Sofa bed converts into two separate beds which worked perfectly for our kids (12 and 9). Grounds very well maintained - kids loved the pools. Never felt too busy, no major rush for sunbeds or a… more
L
Lumin0L
Oxford, United Kingdom
12/04/2026
“A relaxing venue for family holiday”
A very relaxing week at Zafiro Palace Alcudia with our two children aged 9 and 6. It was our first time here, we would definitely consider coming back. Positives: -Nice size room, big comfortable bed, clean -A la carte restaurants were all fantastic, excellent food. -Staff very friendly -Good rang… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 9
Room: 10
Facilities: 8
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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