Description
Facilities: The hotel was modernised in 2024. 82 suites, 50 apartments and 9 studios are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a safe, a currency exchange service… more
Meals: The hotel includes a restaurant and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. For guests, alcoholic and non-alcoholic drinks are included.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Car rental
- Garden
- Hair dryer
- Healthcare centre
- Public bathroom
- Safe
- Sun terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Activities
- Beach volleyball
- Water park
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 3769 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 3769 TripAdvisor reviews
M
MNRJersey
Jersey, United Kingdom
12/08/2026
“One of the best !”
This is a fantastic hotel that never disappoints. The location, the staff and the whole atmosphere is fantastic for the whole family. Excellent range of choices in the restaurant with themed menus as well. Lorena and the animation team work tirelessly to maintain the entertainment for those that wa… more
Z
Z1134MKkatherineb
Birmingham, United Kingdom
11/08/2026
“A happy family stay with a 5 and 7 year old :)”
We throughly enjoyed our family holiday with our 5 and 7 year old. We spent the majority of our time in the splash park which is perfect for children to paddle and go down slides in and then there is a deeper pool where we spend lots of time in with them where there are bigger slides. The snack bar… more
S
Stokeychris88
Stone, United Kingdom
10/08/2026
“Great week away but restaurant needs attention”
We are leaving tomorrow after a week at this hotel.This is our third time of staying here.We have stayed in the three bedroom apartment for the first time which is brilliant for a family of 5.The check in was a lot quicker than last time and with the friendly George.The kids love this place and we … more
C
Charlotte B
11/08/2026
“Good but food has gone downhill.”
This is the 5th time we have visited this hotel, the location is great, the entertainment team and staff are brilliant. The hotel has split into 2 since we last came but didn’t affect the parts we use and enjoy with a young child. The only negative was the food has gone downhill since we last c… more
E
Excursion52653117165
10/08/2026
“Not a 4 star experience.”
This hotel is not 4 star but an average 3 star. The food is poor quality and repetitive, the rooms are small and infested with ants. The pools are basic and there is very little to do for older children.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 27 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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