Hipotels Hipocampo Palace and Spa

The following facilities or services will be unavailable from March 26 2021 to April 4 2021 (dates subject to change): Sauna Spa. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between EUR 17 and EUR 35 per person (approximately) Uncovered self parking fee: EUR 5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Inform that Hipotels Hotels & Resorts has a premises with health personnel available to customers who want to undergo the antigen test or PCR at the following points: Cala Millor Area (Hipotels Hipocampo Palace), Sa Coma Area (Hipotels Mediterraneo Club), Zona Playa de Palma (Hipotels Gran Playa de Palma & Hipotels Playa de Palma Palace). In accordance with the new regulations of the Balearic Government, the maximum prices for diagnostic tests are established as follows: Antigen Price: € 30 + PCR Price: € 75. The tests will be carried out within a stipulated time that you can consult at the reception of your establishment. Outside these hours, the tests can be carried out at the Llevant Hospital located in Porto Cristo, ten minutes by car from Cala Millor, where, identifying yourself with a reserved hotel card, will benefit from the special rate. For more information, please contact the reception of your hotel.