Hotel Samos

“Experience at hotel Samos”

Close to beach and strip Overall hotel atmosphere is good Rooms are way too small for a 4 star hotel plus the bathrooms. The toiletries are extremely poor, a 4 star hotel cannot have just one bottle with shampoo and body wash. I hated the glass door between the bathroom and the rest of the room, … more

Close to beach and strip Overall hotel atmosphere is good Rooms are way too small for a 4 star hotel plus the bathrooms. The toiletries are extremely poor, a 4 star hotel cannot have just one bottle with shampoo and body wash. I hated the glass door between the bathroom and the rest of the room, no privacy whatsoever. The food wasn’t good either very tasteless and limited on products. Fruit and veg again tasteless. And again this is not what a 4 star service should be like, quite disappointing.

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“Was ok, not great”

We stayed in at the beginning of June on B&B basis. Pros: Hotel in good location. Lovely breakfast, lots of choice. Reception staff and cleaners all lovely and helpful. Pool area is nice. The doors out to the terrace & pool are locked until 9am, so you can’t put your towels on the sunbeds until af… more

We stayed in at the beginning of June on B&B basis. Pros: Hotel in good location. Lovely breakfast, lots of choice. Reception staff and cleaners all lovely and helpful. Pool area is nice. The doors out to the terrace & pool are locked until 9am, so you can’t put your towels on the sunbeds until after then. I liked this idea. Animation team were great. Lots going on with ping pong, archery, bingo, volleyball, aqua gym & evening entertainment (ok, if they don’t cancel it). Cons: Not a 4 star hotel. Room ok but basic. No kettle, water or drinks sachets in the room. No coffee machine in the standard rooms either. Aircon isn’t great. From a building vent that doesn’t even reach the beds! 9th floor is very hot so needed it desperately. Have to pay for a safe (old as the ark) 20 euros. Check-in takes too long, not fun at 3am. Couple of nights no hot water for a shower. The euro deposit on the cups is annoying and they try to keep charging you when you already have cups. The thing that ruined it for us was the stag groups. The guests are 95% couples or families and the stag groups ruined the pool area for everyone by playing their music speakers (clashing with the music already being played by the hotel), taking their drinks in the pool and just being really loud. You cant relax with all that going on. Other guests were abandoning the pool area in the end. Security guy nor Reception did anything about it, despite complaints. We were only bed & breakfast and struggled to find nice restaurants near the hotel. All the fast food chains are there but no thanks. Ended up in Tom Browns by the beach several times. Doubt we would return to this hotel.

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“Average hotel experience, would not come back”

So me and my friend both stayed for 3 days over the weekend and overall we did have a fairly average experience. It is a good hotel with easy access to everything (clubs, beach, shops etc) which obviously makes it a major hotspot. The rooms were nice; not exactly outstanding but they did the job. … more

So me and my friend both stayed for 3 days over the weekend and overall we did have a fairly average experience. It is a good hotel with easy access to everything (clubs, beach, shops etc) which obviously makes it a major hotspot. The rooms were nice; not exactly outstanding but they did the job. The pool area was nice to sit around doing the day with a good atmosphere and you never struggled to get a sun bed. No issues in relation to cleanliness, the housekeepers were very attentive. The noise level is about what you would expect for a mixed group hotel and we had no major issues at all in this element. In terms of value for money I would say it’s good but then again for several reasons I would also not stay here again. On night 2/3 we received an apparent noise complaint which was extremely unusual and took us by surprise considering that we had literally just got back and we were not even that loud by any means? Just simple talking with some laughing. Also ironic really considering some rooms near us were in fact louder yet seemed to get no reprimand as it carrier on. The check in and check out process was easy with no major issues, apart from when we went to check out. As we had a late evening flight our plan was to sit around by the pool all day and leave our luggage in the luggage room. Anyways fast forward we just got sent over to the luggage room and were told to open it ourselves and whilst the key was in the door we did struggle with it ourselves, we both tried to and ultimately could not open it. I went back over to security/check in desk to ask for some assistance in which both men looked at me as if I was stupid? In the end, the security man, Andrei I believe, came over and was very rude and patronising about the whole thing saying it was ‘very simple’ - it was in fact not and it was a very unneeded comment. Therefore I mean if you are looking for a chill place to just stay for a couple of nights for literally just the element of the ‘room’ this is the place for you, other than that if you are expecting outstanding service and facilities this really is not the place for you.

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“Don't stay here !!! Theft !!!”

Terrible experience. I paid for my stay, was forced to leave early, and the hotel has ignored all of my emails requesting a refund. In my opinion, this is completely unacceptable treatment of a paying guest. I strongly advise others to think twice before booking here.