Hm Palma Blanc Hotel

“Vacation”

Wonderful stay. Spacious room, we stayed in Suite. All the staff were very helpful. Very clean, calm atmosphere. Location were excellent.

“Modern hotel with nice location”

The hotel is modern stylish hotel situated about 8 minutes walking from the central area of Palma. So good for shopping, restaurants and bars. Staff were lovely and always helpful, the pool is on the 4th floor and surrounded by large comfortable lounges with sunshades. It has its own bar area whic… more

The hotel is modern stylish hotel situated about 8 minutes walking from the central area of Palma. So good for shopping, restaurants and bars. Staff were lovely and always helpful, the pool is on the 4th floor and surrounded by large comfortable lounges with sunshades. It has its own bar area which food from the restaurant can be purchased from. A few floors below is a quieter area to relax with lots of seating and shades. The breakfast is buffet style with hot selection and you can get omelettes made to order. Bedrooms are average side with comfortable beds and air conditioning and fan and sufficient storage. There is no actual bathroom, the toilet and shower are off the entrance corridor which has the sink. It's unusual but works fine and allows bedroom to be larger. I'd stay again if was visiting Palma

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“Good location, but a security incident marred our stay”

We stayed 5 nights at HM Palma Blanc in Santa Catalina, Palma. The hotel is clean, stylish, and well situated, walking distance to great restaurants and bars. Our room was clean, quiet, and comfortable. We enjoyed the spa's free amenities, including an indoor pool and sauna, plus a small but nice g… more

We stayed 5 nights at HM Palma Blanc in Santa Catalina, Palma. The hotel is clean, stylish, and well situated, walking distance to great restaurants and bars. Our room was clean, quiet, and comfortable. We enjoyed the spa's free amenities, including an indoor pool and sauna, plus a small but nice gym. On-site parking was convenient, though the driveway down is tight and needs careful navigation. One disappointment: the hotel advertised showing every World Cup match and encouraged guests to watch in the lobby, but never turned on the volume for any game we saw, leaving fans of several teams frustrated. More seriously, we returned one evening to find our room door unlocked and ajar, with cleaning items left inside on a chair. It appeared housekeeping had left it unlocked earlier that day, and it stayed that way for hours. To their credit, the hotel reviewed camera footage and confirmed no one entered, and nothing was missing. Francina at the front desk was courteous throughout. We were disappointed with the compensation offered, though: wine, chocolates, an unusable late check-out (we left at 7 AM), cocktail vouchers (two of us don't drink), and a 12-euro credit, in place of the one-night refund we requested. This was declined by the Front Office Manager and, ultimately, the hotel director. Strong location, style, and amenities, but a security lapse like this deserved a more serious response.

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“Ok but not great”

Overall I rate this 3/5 stars. The main pros are location, it's very clean and facilities outside of the actual room are good. We really enjoyed the spa and pool. One small issue is that drink cups were collected, but food was not. Often leftover food was around sun loungers for 2-3 hours causing f… more

Overall I rate this 3/5 stars. The main pros are location, it's very clean and facilities outside of the actual room are good. We really enjoyed the spa and pool. One small issue is that drink cups were collected, but food was not. Often leftover food was around sun loungers for 2-3 hours causing flys. Main issues were rooms too small, and because there is no balcony any clothes like swimwear etc could not dry properly. No where to also hang any wet clothes either. TV was very glitchy, and shower was tiny and door opened outwards so all of the water even with the towel came running out. Also service wise I found the cleaning and catering staff at breakfast nice, but actual waiters and male reception staff quite rude at times. The woman were mostly nice. Breakfast was also disappointing considering the money, food was always lukewarm, they have hot plates but no covers which I think causes this issue. Also a bit unhygienic. My first day ordering an omelette, it was not cooked inside and all liquid and raw, the next day this was corrected but I overheard someone else saying this during my stay so something to check for future. Was ok stay but not worth the money, probably wouldn't book again.

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