Description
Facilities: The hotel has a lift and features 24 apartments, 6 studios and 160 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service and a currency exchange service are available. Wireless internet access is provided in public areas (no extra charge). The hotel offers a range of facilities for guests with disabilities. The… more
Meals: The hotel includes a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks.
more
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Children’s pool
- Gardens
- Outdoor pool
- Poolside sun loungers
- Services
- Sun terrace
- Gym and SPA
- Gym
- Activities
- Bike rental
- Snorkelling
- Table tennis
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Ground floor reception
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift on the ground floor
- Restaurant on the ground floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 586 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Platja de Muro
Showing 4 featured reviews out of 586 TripAdvisor reviews
N
Neil P
26/05/2026
“England v Spain”
At the beginning of our stay we viewed certain aspects of our holiday as England v Spain - half way through we felt the score was England 1 : Spain 2 with the Spanish pride and passion at dancing putting them ahead but by the end, we had at least achieved a score draw with Chris’s rendering of Elvi… more
E
Eleanor a
18/05/2026
“Great holiday despite an unfortunate end”
Overall we had a lovely stay and would return. The hotel itself was nice, the rooms were cleaned daily and having a mini fridge was a great bonus. The pool area was also lovely and the entertainment team did a really good job getting guests involved in games and activities throughout the day. Most… more
B
bubbles230412
Hereford, United Kingdom
26/05/2026
“More 3 star - definitely not 4”
Mixed emotions about this hotel. My husband and I travelled with our 14 year old daughter for 1 week (booked full package all inclusive with Easy Jet) I must start the review and state this hotel definitely doesnt feel 4 star as advertised. I would place it at more 3 stars. The vibe is more of a… more
M
Mette B
26/05/2026
“2.5 starts out of 5”
The room was worn out, the terarace door was wery difficult to close. There was mold on the walls, a lot of moisture on the terrace door, which means that our clothes were a bit damp. The staff was not very welcoming and spoke almost no English. (except for those at the reception)You have to pay a … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 47 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.