Description
Facilities: The complex was modernised in 2025. Guests have a choice of 220 junior suites, 11 suites and 264 double rooms located in a 14-storey main building and a 6-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provid… more
Meals: The dining area includes a lobby bar. Guests can indulge their palates at the restaurant (a buffet, air conditioning and high chairs). Catering options include bed and breakfast and half board. A generous breakfast buffet and a dinner à la carte offer culinary delights every day. Gluten-free meals, vegetarian dishes, children's meals and lactose-free food can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Games room
- Live music
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Chapel
- Conference centre
- Fan
- Garden
- Hair dryer
- Indoor pool
- Library
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Cot
- Game area
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 211 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 4 featured reviews out of 211 TripAdvisor reviews
2
295TraceyS
21/05/2026
“Fabulous hotel”
Fabulous hotel. Newly renovated so although rooms are compact they are well laid out with everything you need. Clean and comfortable. We asked for mattress topper as I like a soft bed and that was no problem. Pool areas are really great with lots of really comfortable beds and good music. Breakfast… more
T
Thomas H
09/05/2026
“Lovely holiday”
Really loved this Hotel has been amazing! Staff are very friendly and excellent food all round. Can be a little noisy as near the German strip of Arenal, though it didn't bother us. Used the pools and spa and really enjoyed it. Make sure to go to the rooftop for cocktails and enjoy the incredible v… more
6
68pipa
Durham, United Kingdom
13/05/2026
“Great stay”
We are a British family of 3 who have just finished a 3 night stay at this hotel. The hotel is beautiful, spotless and the staff are amazing. We stayed in a junior suite, the room was spacious and had everything we needed. Food at breakfast was really good, in my opinion quality over quantity is… more
K
Kristína M
14/06/2026
“Beautifully Designed Hotel, But Far from a True 5-Star Experience”
The hotel has recently been renovated and visually it makes a very strong first impression. The property is large, consisting of two separate buildings, and the overall design is one of its biggest strengths. The style combines modern elegance with natural materials and boho-inspired elements, crea… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info