Hotel Vibra Palma Cactus

“Lovely hotel”

This is a lovely hotel. It’s clean and modern and the staff are all very helpful. We were here for 3 days and it’s exactly what we were after. It’s a quiet hotel a very short walk to the beach with nice bars and restaurants. If you are after a more lively night life then it’s only 10 mins walk … more

This is a lovely hotel. It’s clean and modern and the staff are all very helpful. We were here for 3 days and it’s exactly what we were after. It’s a quiet hotel a very short walk to the beach with nice bars and restaurants. If you are after a more lively night life then it’s only 10 mins walk along the road. Pool towels can be hired for a 10 euro deposit. There’s a room to lock your bags on the day of departure and the staff were happy for us to still use the facilities after we had checked out. Also a shower room. Our room was modern, cleaned daily and the shower is amazing! Food was nice and a good selection to choose from. Those that complain about it, must be fussy eaters! I would definitely recommend this hotel and would like to come back.

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“Wonderful”

WONDERFUL the hotel was clean and bright, the staff go above and beyond to help,breakfast had everything, my bed was soft and comfortable. When I go away next year I am staying here. The beach and buses to next towns were 5 minutes away. Grathias

“Such a shame as beautiful place”

Nice clean hotel Staff keep it nipping clean Beautiful breakfast and vast variety for everyone to enjoy. Great helpful staff and very apologetic about certain people unfortunately who care nothing for others trying to have a holiday too. We have experienced some holiday makers that think it is ac… more

Nice clean hotel Staff keep it nipping clean Beautiful breakfast and vast variety for everyone to enjoy. Great helpful staff and very apologetic about certain people unfortunately who care nothing for others trying to have a holiday too. We have experienced some holiday makers that think it is acceptable to wash themselves in the baby pool. Not once but two days running. ADULTS Washing sand off themselves and washing their sandy flip flops where baby’s and small children are playing. So today the pool has been cleaned twice after my complaint.

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“Would not have booked if I knew there was a no smoking policy on balconies.”

The hotel itself is great, and can’t complain about the check in process or the cleanliness as this was top notch. However, did not know they did not allow smoking on the balconies, if I had I wouldn’t not have booked this hotel. I stayed at a nearby hotel last year and this wasn’t an issue and wis… more

The hotel itself is great, and can’t complain about the check in process or the cleanliness as this was top notch. However, did not know they did not allow smoking on the balconies, if I had I wouldn’t not have booked this hotel. I stayed at a nearby hotel last year and this wasn’t an issue and wished I had booked the same hotel again, however wanted to try somewhere different. The positives, are very clean hotel. Room was nice with a beautiful view despite being at the back of the building. Breakfast was really very nice, however did not have lunch/dinner so can’t comment on that. The hotel packed a breakfast for the morning of departure because it was early but found that as an added extra which was above and beyond. The negatives. I was feeling dehydrated the first morning, and didn’t realise the bar/pool area didn’t open until 11am. I tired to walk into grab a drink in the buffet as the bar wasn’t open. I was told quite abruptly that I needed to wear shoes. That’s fine I get it, but when I returned I was asked for my room number and told I had already eaten. I explained I just wanted a soft drink and the bar wasn’t open. The waitress’s attitude changed and she was then very helpful, but I think she had judged before really getting an explanation. The reception desk also seemed uninterested. The hotel I stayed at before the reception staff always acknowledged guest when entering or leaving, not at this hotel. Then, I didn’t know you were not allowed to smoke on the balcony. There was no signage I smoked and upset another guest. He then began bullying behaviour and took a photo of me on my private balcony. I interrupted this as disturbing behaviour and made a complaint. I reported this as disturbing, being a single female and an older man taking pictures of me and it wasn’t dealt with immediately. When I returned to the hotel, it was dealt with in a satisfactory manner and the manager was very pleasant and said it was an inappropriate way to act but that smoking was not allowed on their hotel balconies. I would not stay at this hotel again as a solo traveller due to this. I wanted to come to the hotel to have early nights, maybe drink some wine and have an early night and smoke on the balcony in the comfort of my home away from home. It didn’t feel like that because of policies and procedures. This wasn’t the holiday I was expecting, but for some it will be a great hotel, just not for me.

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