Cabot Pollensa Park Spa - Family Resort

“Good”

It is a good family resort and it's a very nice hotel and it has very nice things and nice and spacious rooms

“Great for friends and family.”

Guiseppe was fantastic and great with the kids. Fantastic hotel.

“Decent”

First all inclusive experience for me and kids. We arrived very late on my own with them and had to carry my youngest sleeping child in with all the luggage and leave him lying on a bench while I took the other child and luggage up. Only one person on reception so nobody to help. The staff were… more

First all inclusive experience for me and kids. We arrived very late on my own with them and had to carry my youngest sleeping child in with all the luggage and leave him lying on a bench while I took the other child and luggage up. Only one person on reception so nobody to help. The staff were really nice and there were lots of them. The cleaners were a bit hit and miss in our room and they don't replenish milk or water or anything and left a pile of sand there for three days. We all enjoyed the food and our air con worked well even though it was stupidly hot outside. I would go again, it was a good location for the beach and other restaurants and the children were very happy.

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“Great for young families”

I typically have at least two overseas holidays every year. Generally I don’t write reviews but felt compelled to do so for this hotel. Above all I would say this hotel provides a great experience for families with children up to age 10. I observed a lot of families enjoying themselves with the ent… more

I typically have at least two overseas holidays every year. Generally I don’t write reviews but felt compelled to do so for this hotel. Above all I would say this hotel provides a great experience for families with children up to age 10. I observed a lot of families enjoying themselves with the entertainment across the day and evening. For me as a solo traveller the hotel provided what I needed. It was in a great location in terms of proximity to the beach, the centre, buses etc. The actual centre is a 20min walk but you don’t feel out of the centre as there’s restaurants and shops all the way. It’s a lovely relaxed resort to stroll along the front. Recommend that you walk along the front right up to Cala Singula, and also visit local places e.g. Alcudia Old Town. Hotels in the resort are typically much smaller than this hotel ie it’s not a resort full of multi-storey hotels, nor does this hotel stick out due to its positioning. My room was small, with a single but comfortable bed and the bathroom a little tired. It overlooked the pool and had a sea view. It was on the 5th floor and was directly above the stage, meaning there was loud music/entertainment all day and until around 11pm at night which is to be expected, but would have preferred not to have been immediately above the speaker. I’m not overly fussy and whilst I wasn’t grossed out, the cleaning wasn’t as thorough as it could be. For example, after maintenance on a door to the stairs it was around 3 days before the sawdust was cleaned up, in areas around the hotel in corners if you sat in the same places you could see the same dirt there over a couple or few days. I was satisfied with my room, the maid came in every day and there’s the option to indicate when you want towels and bedding changed. The floor wasn’t cleaned daily. Although I was fine with the cleaning service - my assumption from what I saw in this hotel and other 4 star hotels I’ve stayed in is the cleaners are working hard, but the ratio of cleaners to size of hotel is perhaps less than typical. Food was generally good and enjoyable and it was good to see the head chef welcoming diners on a few evenings. Entertainment seemed to be enjoyed by guests, I only really watched one evening of live music and thought the band was great, including good interaction with the audience. I did see the start of an acrobatic performance, it was fine but not as impressive as I expected it to be based on reviews I’d seen, nevertheless young families were enjoying it. Aircon was fine in my room and across the hotel. Staff were pleasant and helpful. I didn’t visit the gym or spa, other than using the shower after checkout on my final day. It was very pleasing to be able to enjoy the food and drink right up until my departure - especially as I arrived after midnight which typically (ie not just this hotel) you feel like you’ve lost an evening meal (noting hotels have always offered something to eat - just too late for me after hours of travel). Overall a good experience, but at the lower end of 4-star hotels in my experience and note its 4-star rating is more a reflection of facilities eg children’s water park, gym, spa etc.

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