Hotel Miramar Pollensa

“Lovely hotel, food and location”

Had a lovely week here 18-25 Oct, in a room at back of hotel with 2 balconies on 1st floor. This is an old long standing hotel right on the seafront at the start of the Pine Walk pedestrian promenade. The hotel’s location is excellent - close to shops, restaurants etc as well as marina. We loved ev… more

Had a lovely week here 18-25 Oct, in a room at back of hotel with 2 balconies on 1st floor. This is an old long standing hotel right on the seafront at the start of the Pine Walk pedestrian promenade. The hotel’s location is excellent - close to shops, restaurants etc as well as marina. We loved everything about it! We ate on the verandah several nights - no cardigans, it was what we would have called very warm over in UK! Had breakfast daily inside as verandah in full sun until later in day. Our room was great as didn’t get full sun, but had good air con if needed. We had a mini fridge, kettle, cups (no spoons) tea and coffee. The Spar was just over the road and we bought milk and sandwich making food for lunches on the balcony, also lovely coconut cakes. (There are several Spar shops nearby and an Eroski supermarket 5 mins away.) The hotel will also provide milk if asked. The bathroom was a little compact but everything worked - good shower pressure. Hotel and rooms kept very clean and tidy. Safe in wardrobe. There were lovely lounges if the weather had turned. Also a small library for residents. Across the street we overlooked is the hotel’s swimming pool and spa. The hotel also owns an apartment complex there. The reception staff were very helpful and showed us to our room. The restaurant/bar staff were also very good. Guests need to be ticked off list for breakfast as they were open to passers by too. Also best to book dinner to ensure a seat! We were staying almost at the end of their season on a bed & breakfast deal with Tui. The restaurant for evening meals was good but closed mid-week - not a problem as are among many other restaurants. Lunch still available even when we were leaving - good selection though beginning to wind down availability - we had the home made pudding on our last day - cross between bread and butter and egg custard with fruity ingredients - lovely! Can also get coffee/tea and cake in afternoons again on verandah overlooking the sea. There is also the hotel’s own decking area with bar, sun beds etc across from the hotel on the beach. We had an evening flight home and as it was quietening down were able to keep our room until pick-up time which was lovely - weather still very warm! Market Weds morning in main square - 5 mins; bus stop 5-10 mins inland, behind main square; Pine Walk to Illa D’0r hotel approx 30 mins depending on heat and speed of walking! Thanks to all for a great week! This was our first visit and would love to go back!

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“Traditional hotel, great location but needs improving”

Our overall experience and stay was good. The hotel is well situated, staff were attentive and polite and service was good. Our room was clean, well maintained but the bathroom really let it down. The design was awful and impractical. Anyone with any degree of impaired mobility would have struggled… more

Our overall experience and stay was good. The hotel is well situated, staff were attentive and polite and service was good. Our room was clean, well maintained but the bathroom really let it down. The design was awful and impractical. Anyone with any degree of impaired mobility would have struggled in the confined layout be it toilet or shower. The water from the shower sprayed all over the floor making it slippery and dangerous. Just removing the bidet would have made a difference. Whilst we were there, there was a major storm and a National Civil alert was put out on our mobile phones. (In Spanish) At no point did the hotel staff contact us or give any reassurance or advice if any action was required. A quick phone call to the room or reassuring word when we went downstairs would have made a world of difference. The lights in the public toilets in the bars and reception are on a timer. There are no notices warning you so when the lights went off whilst in the cubicle you are plunged into pitch darkness and unable to find the lights switches. Frightening and dangerous. The breakfast menu was good but the hot dishes were tepid at best.

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