Description
Facilities: The hotel was modernised in 2022. Guests receive a warm welcome at the hotel. 32 junior suites and 84 suites are available. Multilingual staff at the reception desk in the lobby are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a currency exchange service, a car … more
Location: The hotel is located 100 m from the sandy beach, and the closest cities are Pollensa (8 km) and Alcúdia (10 km). It is also within easy reach of supermarkets, bus stops, shops, bars, restaurants and the city centre. Distance from the hotel to: Roman Ruins (10 km), S'Albufera National Park (6 km) and PMI Airport (70 km).
Meals: The hotel includes a restaurant and a bar. Breakfast and dinner are served every day. The hotel also offers snacks. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Reception
- Multilingual staff
- Reception
- Entertainment
- Entertainment for adults
- Live music
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Sun terrace
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Golf course
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 1908 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto de Pollensa
Showing 5 featured reviews out of 1908 TripAdvisor reviews
S
slamajan
Usti nad Labem, Czech Republic
21/04/2026
“bike holiday with friends”
just a perfect holiday🤩Excellent experience, especially the dinner staff—attentive, friendly, and consistently professional. They made every evening feel welcoming😊
A
Andrew K
20/04/2026
“Perfect base for a club cycling trip”
Faculties were exactly what we were looking for on a club cycling trip. Staff were excellent from start to finish. Very good breakfast and dinner buffet. Rooms fresh and modern.
E
Explore42071264834
19/04/2026
“Superb”
Superb in every aspect - rooms, food, location and, most of all, the staff. They are genuinely friendly and extremely helpful and went above and beyond to provide food that my daughter (with allergies) could eat. Every single member of staff was wonderful but a particular mention for Karina and als… more
S
Shazsco70
Kirkcaldy, United Kingdom
19/04/2026
“So good I’m coming back!”
Excellent hotel in a fantastic location! I have visited PP with family several times and this accommodation is the best. Rooms are lovely as is the pool area. Food was excellent and staff are amazing. Enjoyed it with my Mum, sister and niece so much I’m going back with my husband in a couple of wee… more
B
Belinda B
19/04/2026
“Perfect hotel in Puerto Pollensa/Formentor”
Great Hotel, food choice was great and rooms very comfortable. Pool area is brilliant for kids. Service was excellent, staff always available to help. The only down side was the size of the restaurant but not a problem for us in March. A rep informed us that in the busy summer months you have to … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 7
Location: 9
Breakfast: 6
Lunch/Dinner: 6
Quality/Price: 8
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