Pirates Village

“Best Family Hotel in Santa Ponsa”

If you have young children, this is hands down one of the best themed hotels you can find. We spent a week here and our kids (ages 8 and 14) were completely amazed from the moment we arrived. ​The pool area is the absolute highlight—tandvthe upgraded poos are amazing e The entertainment team deserv… more

If you have young children, this is hands down one of the best themed hotels you can find. We spent a week here and our kids (ages 8 and 14) were completely amazed from the moment we arrived. ​The pool area is the absolute highlight—tandvthe upgraded poos are amazing e The entertainment team deserves 10 stars; they put so much energy into the daytime games and the nightly mini-discos and pirate shows. This was our 6th visit and already booked for next may, Devastated we couldn't get our usual large terrace room, but either way it will be an amazing holiday thanks all the staff and the amazing owner who always took the time to say hello.

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“Great hotel for family’s, will be back:)”

What a great hotel and entertainment was amazing. Very clean rooms and also a short walk to the beach. Will return next year :)

“All inclusive not so inclusive”

Hotel is good for the kids, the day time and nighttime entertainment is the best thing about the hotel, the staff are very friendly and the hotel was clean. The food is where it was let down massively, the same cheap boring nasty options every single night with the only thing edible being plain pas… more

Hotel is good for the kids, the day time and nighttime entertainment is the best thing about the hotel, the staff are very friendly and the hotel was clean. The food is where it was let down massively, the same cheap boring nasty options every single night with the only thing edible being plain pasta salad and chips, we ended up eating out 5/7 nights because it just was nothing edible or even worth trying. We stayed in a themed apartment which I paid extra for, massive let down again!! I’d of rather saved my money and stayed in a basic room as they was much nicer and more space the themed room felt like we was staying in a hostel with a lot of broken things from floor boards to light switches, curtains and even the walls. The fight for Sunbed’s in a morning was ridiculous they say they remove towels but they don’t it’s a free for all with people even laying their towels out on the grass as early as 8am just for a spot. At night time if you want to sit first or second row for your food or to watch the entertainment you have to pay, not a lot of people did pay leaving many empty tables and while these tables were empty everyone was expected to be cramped up in the bar with no where to sit instead of just allowing these tables to be used, when the manager was not in the bar staff let people sit down without having to pay so I feel the rules was hit and miss depending if the manager was in or not. There is 2 lots of arcades one inside one outside with a note changing machine. Overall the hotel was okay and we did enjoy our holiday but if I was to come back it would definitely be self catering.

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“Don’t go All Inclusive”

Visited Pirates Village as a family of 4 and overall we had a good time. The hotel is obviously pirate themed and the frontage of the hotel and communal areas are really well presented to tie in with the pirate theme. The hotel is situated about 5-10 mins walk from Santa Ponsa beachfront and is s… more

Visited Pirates Village as a family of 4 and overall we had a good time. The hotel is obviously pirate themed and the frontage of the hotel and communal areas are really well presented to tie in with the pirate theme. The hotel is situated about 5-10 mins walk from Santa Ponsa beachfront and is surrounded by bars, restaurants and shops. Also, a little bonus is the hotel provides free tickets to either marineland or western waterpark. I wasn’t aware of this until we arrived so this was a nice little bonus. The entertainment at the hotel is brilliant, particularly the nighttime shows, which are really polished professional shows that wouldn’t be out of place at a theatre. The pirates who perform the shows are brilliant and have long days, staying in character throughout. One frustrating part is that you have to pay for the front two rows of tables (between 30 and 40 euros) and sitting pretty much anywhere else will result in an obscured view of the stage. The staff at the hotel are fantastic. Bev the hotel manager always seems to be around and is approachable. The reception staff are really helpful and the bar staff are also great. It seems to be a really small team as you always see the same faces, but they work really hard to make sure you have a great time. Our room was basic and looking a bit tired if I’m honest. There’s not much in the way of theming in the rooms other than a Pirates Village decal above the bed. We were a family of 4 and our room had one bed and one sofa bed, so not really the best size for a family. There is a kitchenette area and it’s pretty well equipped with hob, microwave, toaster, kettle and utensils so you could definitely knock up a light breakfast or a bit of lunch in there if you’re going self catering. Again the room is tired looking, but I think the hotel is updating some of the rooms. The pool area is really fun for kids, with multiple pools of varying depths and a pool with slides. Each pool has a lifeguard on shift and they are really good at enforcing the rules and keeping everyone safe. The hotel removes all sunloungers at night and prevent people from putting towels down to reserve spaces, which is a really good thing as I never had any issues getting loungers, but they could do with more parasols. We went All Inclusive and this is where the hotel fails in my opinion. There is a buffet restaurant that serves food for breakfast, lunch and dinner and a snack bar that serves bar snacks between 1-5pm. The buffet area is relatively small and the food is really repetitive. We stayed for 7 days and ate out for dinner on 3 nights because of this. The food at the snack bar on the all inclusive menu is not good. It’s a very limited menu and the quality of the food is poor. Very poor quality meat for the burgers, toasted cheese sandwiches where the cheese is still cold in the middle and hot dogs. Also, the hotel has one bar to serve all drinks, so the queues are usually pretty long and halfway through our holiday, the hotel staff introduced a ridiculous policy of only serving 2 drinks per person at the bar. This applied to all drinks, not just alcoholic and meant that a family of four would have to make multiple trips to the bar to get drinks for the whole family at the same time or each individual person queues up for their own drink, which only made the queues longer. I really felt let down by this element, you pay quite a bit extra for all inclusive and it feels like the rug is pulled from underneath you once you’ve paid your money and arrived at the hotel. If you’re going to visit this hotel, don’t go all inclusive as it’s not really all inclusive at this hotel. Overall the hotel is a good experience for families and kids, just avoid the All inclusive.

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