Description
Facilities: The hotel has 416 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on h… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Car rental
- Hair dryer
- Healthcare centre
- Indoor pool
- Rooftop pool
- Safe
- Sun terrace
- Terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Turkish bath
- Activities
- Golf course
- Padel tennis
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5363 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santa Ponsa
Showing 5 featured reviews out of 5363 TripAdvisor reviews
J
JWW60
North Yorkshire, United Kingdom
29/05/2026
“SUPERB HOTEL.”
We arrived on 21/5/26 as a group of 13 to celebrate my 60th birthday. The check in was a stress free experience and the receptionist was polite and professional. We had a wonderful week. This hotel is second to none. Immaculate, comfortable and accessible. Every single member of staff are so friend… more
N
NorthStar25822076156
28/05/2026
“Fantastic break with friends highly recommend.”
The location was perfect, close to beach, shops and bar's only 5 minutes walk from hotel. The Atmosphere was very chilled and all the staff were so friendly and couldn't do enough for you, they never stopped working and always with a smile. The hotel residents were friendly too. The rooms were a go… more
C
Catherine E
26/05/2026
“Fab time had by all.”
Lovely hotel, good food, friendly staff, perfect location, good value for money. Would highly recommend, we will be returning next year.
R
Rachel F
26/05/2026
“Family Holiday”
My partner and I stayed at Zafiro Rey Don Jaime for a week in May for our first family holiday with our 7-month-old, and we had a fantastic experience. The hotel was wonderful, with lovely food and a great variety of options available throughout our stay. There was always plenty of availability for… more
M
Margot R
25/05/2026
“An excellent getaway in Mallorca”
Food excellent, entertainment excellent, staff cheerful and attentive, pillows lovely and soft! Adult only rooftop pool fantastic and away from the general activity of hotel life downstairs. We are looking forward to another stay within the next 6 months!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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