Description
Facilities: The hotel has 416 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on h… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Car rental
- Hair dryer
- Healthcare centre
- Indoor pool
- Rooftop pool
- Safe
- Sun terrace
- Terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Turkish bath
- Activities
- Golf course
- Padel tennis
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5448 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santa Ponsa
Showing 5 featured reviews out of 5448 TripAdvisor reviews
R
rowleyfive
Stevenage, United Kingdom
05/08/2026
“Great time !”
Great stay, quick,friendly check in. Excellent location, 2 minute walk to the beach. All staff happy and friendly . Loved the rooftop bar/pool, had an excellent break.
J
justmejoanna
Hertfordshire, United Kingdom
04/08/2026
“A super 4 night stay”
10 of us have just stayed here for a long weekend (4 nights) and it had everything we needed. Our welcome on arrival at 1.30am was excellent; friendly and attentive staff, a buffet awaited us and we had a very smooth check in. Our 5 rooms were clean, and had everything we needed (€3 per day for the… more
H
harryandjulie202426
Johnstone, United Kingdom
04/08/2026
“Top notch”
Fantastic hotel food was great drinks even better wouldn't hesitate to come here again.probably not a hotel for kids but as a group of friends we thoroughly enjoyed it
E
Estefania U
02/08/2026
“Well above the rest, true customer care.”
I have been using four star hotels in Spain for many years and the Zafiro Rey Don Jaime is one of the best hotels I've ever stayed at in terms of customer care. Starting from the warm, rapid and efficient check in process, to our last day, it's been a pleasure being there. One of the points that m… more
S
sandragZ881WJ
02/08/2026
“Excellent Hotel”
We stayed at this hotel on the 7th July for ten nights. The hotel is spotlessly clean and all the Facilities are first class. The staff were extremely helpful especially those at reception. It was good discussing the football with the young guy on reception.All the staff make you feel very welcom… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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