Description
Facilities: The hotel has 416 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on h… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Car rental
- Hair dryer
- Healthcare centre
- Indoor pool
- Rooftop pool
- Safe
- Sun terrace
- Terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Turkish bath
- Activities
- Golf course
- Padel tennis
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5427 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santa Ponsa
Showing 5 featured reviews out of 5427 TripAdvisor reviews
T
Tourist03065359508
Manchester, United Kingdom
22/07/2026
“Amazing Hotel, Would Stay Again!”
What a wonderful hotel ⭐️ Just got back from an all inclusive week here, 4 adults, and safe to say we thoroughly enjoyed our stay. This hotel really does exceed expectations for all inclusive, and for the price paid it really felt like your moneys worth and more. One touch that was new to us was … more
6
696reetah
16/07/2026
“Lovely stay”
From the minute we arrived the staff at reception are so friendly and helpful. Hotel is spotless ~ the cleaning staff do a fantastic job and work so hard and are so friendly. The atmosphere is friendly with other guests. Room spacious enough for 2 people. Air conditioning average. A minutes wal… more
N
Navigator766730
16/07/2026
“Great hotel”
Just back from a great stay at the hotel. The hotel is very well run. Very clean, lots of staff always cleaning. Entertainment staff are brilliant. Location is perfect, 2 mins from a lovely beach and shops. Sunbeds by the pool were bit of an issue and there is always a long line to get drinks and … more
V
Vin V
18/07/2026
“Came for the sun, left with questions”
Genuinely brilliant stay. The hotel itself was lovely – clean rooms, a great rooftop, friendly staff and cleaners who somehow managed to work around a group of adults operating on very little sleep and even less common sense. The entertainment wasn’t exactly five-star, unless your thing is DJ Lau… more
J
Julie R
16/07/2026
“Zafiro staff”
We had a lovely holiday, the hotel is in a great location 2 mins walk to the beach. It’s a little dated but rooms are clean, food very good plenty of choices and going all inclusive was certainly value for money. We had some minor issues in the room, TV & a/c not working but they were resolved quic… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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