Sa Vall Turismo De Interior

“Really enjoyable, but becoming more shabby than chic and with some major shortcomings”

Hard to rate this property as there are real positives but negatives you can't ignore. On a positive note, the Sa Vall scores highly on the following: - Good central location and about as close to the centre that you can get with a swimming pool (albeit the short sharp hill at the front is a real … more

Hard to rate this property as there are real positives but negatives you can't ignore. On a positive note, the Sa Vall scores highly on the following: - Good central location and about as close to the centre that you can get with a swimming pool (albeit the short sharp hill at the front is a real tester). - Beautiful breakfast terrace with far reaching views, and great for an evening bottle of wine. - Lovely Majorcan buffet style breakfasts with local ingredients that vary daily. - Fantastic and friendly serving staff, who also clean, and make breakfast a pleasure and keep the rooms clean. (More on the gentleman on reception later). - A genuine character building. Ours was the spacious Orquídea (Orchid) suite with terrace, bedroom, lounge area and downstairs bathroom. - A very handy and, reasonably priced, honesty bar with cool water and drinks and wines and spirits. - Mimi the house cat and her nemisis we knew only as 'mini Mimi' to keep you company. So far so good but the negatives are an issue and are so easily solved as follows: - - The property is starting to reach a state of some disrepair. Some window shutters are close to collapse, some window frames in poor repair, and the vegetation in the garden, around the pool, and on our terrace in need of chopping back. The small pool is also now quite shabby with the water features long since out of use. - Similarly furniture in the room is in need of repair or replacement. It's not cheap furniture but drawers won't slide and wardrobe doors swing open. There's also no room safe. - Even worse is some of the garden furniture with broken or uncomfortable sunbeds needing replacement and not enough cushions for the terrace seating. - Be aware also that to get the short distance into the town centre the hill outside the hotel (albeit short and sharp) is very steep and not for the faint hearted. - My biggest bugbear though was the staffing of reception (or lack of it). Before we even arrived, it seemed an age before an attempt was made to take the money from my credit card. When they did it was at about 1am UK time and our bank witheld payment pending a security check. I OK'd that but no money was subsequently taken. 3 emails to the hotel went unanswered and we were unsure if we were even still booked in. Without warning about a month before we flew the money was finally taken without further communication. I also paid an extra 80 Euro's for the hotel to organise the advertised return taxi, but I noticed this was refunded and so we had to organise our own after landing. Upon arrival at the permitted 2 pm slot we entered reception and a youngish chap was already there in shorts and a t shirt who we took to be another guest. He said nothing to start with, until we realised he worked there. He had no interest in our paperwork and simply took us to the room and effectively just said 'this is it'. For the first few days we saw him occasionally but he seldom engaged unlike the lovely ladies. For the last 3 days, he disappeared completely without warning and we had to rely on the same ladies to secure an earlish taxi to the airport on a Sunday morning. This didn't spoil our weeks stay at the Sa Vall, and Valldemossa is a wonderful place to stay but, given the price, the above shortcomings need to be addressed and if they are it could be an equally stunning small hotel.

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“Close to center of town”

This hotel is located just off of the center of town and is about a 5-10 minute uphill walk. I loved the location given the close proximity and that it had it's own parking lot. The breakfast has a lot of variety to choose from and the fresh juice in the morning was yummy. Our room was located j… more

This hotel is located just off of the center of town and is about a 5-10 minute uphill walk. I loved the location given the close proximity and that it had it's own parking lot. The breakfast has a lot of variety to choose from and the fresh juice in the morning was yummy. Our room was located just outside the pool area which made it so there were people outside your room in the afternoon. Not great but doable given we made a lot of day trips. This is not a high service hotel and my initial impression on walking in was not positive. This hotel is also not great if you have mobility issues. The hotel did grow on me the longer I stayed there and I think is a good value especially if you have a large group and need to be budget conscious.

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“Beautiful hotel, but not really suitable for those with mobility issues and wanting to walk into town.”

This is a lovely hotel on the outskirts of Valldemossa…downhill! It’s only a couple of minutes’ walk to the centre, through beautiful streets, but the uphill nature of the walk makes it really somewhat unsuitable for anyone with mobility issues. Room was spacious and well furnished, adjacent t to t… more

This is a lovely hotel on the outskirts of Valldemossa…downhill! It’s only a couple of minutes’ walk to the centre, through beautiful streets, but the uphill nature of the walk makes it really somewhat unsuitable for anyone with mobility issues. Room was spacious and well furnished, adjacent t to the small pool. Breakfast was absolutely amazing - freshly cooked selection of items ad well ad the usual cooked meats/ cheeses etc….and an amazing view! Downsides…there are issues with maintenance E.g. pool needed maintenance - we didn’t see anyone attending to it in our 4 day stay…shower button was missing in our bathroom, but these are fixable, but do need fixing. Having said that, we would certainly stay again!

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