Sheraton Fuerteventura Beach, Golf & Spa Resort

“Good overall experience - clean and friendly”

Holiday 27th July to 3rd August - family of 4, 2 adults and 2 girls (7 and 3). We had booked Elba Sara close by but on arrival got moved to the Sheraton due to ‘issues with our room’. Looking at recent reviews this was a lucky escape! On arrival we were greeted with a cold glass of cava and check… more

Holiday 27th July to 3rd August - family of 4, 2 adults and 2 girls (7 and 3). We had booked Elba Sara close by but on arrival got moved to the Sheraton due to ‘issues with our room’. Looking at recent reviews this was a lucky escape! On arrival we were greeted with a cold glass of cava and checked in swiftly. We did however have to put down a €585 holding deposit PER ROOM (we travelled with friends), something I’ve not had to do for a while and found confusing. We were given room 452 which had a beautiful sea view that over looked the pools. A small balcony; which didn’t get much sun but was fine. Room had a mini fridge, tea/coffee making facilities, a bath and separate shower. Plenty big enough for us as a 4 with 2 separate single beds made up for the kids. The main bed was. Little soft for my liking but fine. AC could do with a service - it kept the room as a constant comfortable temperature but was not cold. The safe in the room is free to use. There is also a tv which didn’t have any channels we could get, not that we go on holiday to watch tv, but might be worth upgrading these! On paper Sheraton is a slightly better hotel, than Elba Sara (booked) there are 3 main outdoor pools (with 2 separate; jacuzzi and games pool) so 5 and 1 indoor pool that we did not visit. The children’s splash pool is heated and is one of the others, with the main/biggest pool cooler. All kept our children entertained all day. Pool towels are provided at no cost. And we always managed to get a set of subbed, even when coming down at 10am. Please note that the pools don’t officially open until 10am although people tend to start using them from 9/9:30am. The rooms and all general areas were clean and comfortable. Maids visited everyday but did only change bedding every other day. Location is fantastic, close to a shopping centre which has a large Spar Shop, a number of bars and restaurants along with other shops etc. the main town is around a 20 min walk or a circa €4 euro taxi ride. There is a shuttle bus from the hotel, which we saw but didn’t use. Hotel booked us taxis when we went out. The beach is lovely and directly outside the hotel, be warned that the sun beds do not belong to the hotel and are ran separately. These cost €4 each and additional €4 for an umbrella. We were on half board and found the food to be very good with plenty of choice for the 7 days we were there. Any long we may have got bored of it! Each evening there is a different theme and the standard was good. Breakfast had plenty of options too. Drinks are included with breakfast but not for dinner - these are charged to your room (hence the deposit on arrival). Our children didn’t attend the kids club, but we did attend mini disco every night - this was inside the Tenerife function room, it was very Very Basic, but the kids enjoyed it. It was 8pm until 8:45 each evening, the main entertainment followed shortly after. Overall we had a great holiday and the hotel was fine. I wouldn’t return personally but hard to find too many faults if you can get the right deal. Probably better for slightly older children or adults. One final note on the staff, who were all very attentive and friendly from the moment we arrived.

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“Looking forward to renovated version”

As loyal return customers for many years we are sorry to witness the recent decline of this establishment, as renovation has been overdue for about 2 to 3 years already (why the opportunity during Corona wasn‘t used is beyond us). What kept us returning (despite broken room fridges, dysfunctional … more

As loyal return customers for many years we are sorry to witness the recent decline of this establishment, as renovation has been overdue for about 2 to 3 years already (why the opportunity during Corona wasn‘t used is beyond us). What kept us returning (despite broken room fridges, dysfunctional air conditioning and failing WLAN) was the superior world class service of the staff. But when prices were recently hiked (on top of aging furniture & equipment) we cancelled our latest reservation and now hope for a new beginning past & beyond the impending renovation. Until then, thank you & all the best to the entire staff!

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“Not great……”

Pools are lovely. WiFi and aircon are struggling badly. The buffet is a mixed bag on any given day. The private restaurants are good. The hotel itself is badly outdated and they are throwing furniture into skips on a daily basis whilst we are here, usually at 8 am so you don’t need an alarm clock.… more

Pools are lovely. WiFi and aircon are struggling badly. The buffet is a mixed bag on any given day. The private restaurants are good. The hotel itself is badly outdated and they are throwing furniture into skips on a daily basis whilst we are here, usually at 8 am so you don’t need an alarm clock. Reception staff are disappointing and lacking care. Housekeeping is hit and miss. Hotel interior is dated and is most areas tatty and unkempt. Hotel shop is full of hideous offerings. Overpriced for the general state and quality of service.

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“Overrated for the price — Sheraton badge doesn’t match the experience”

We booked this hotel largely because of its strong TripAdvisor rating (close to 5 stars) and its Marriott Bonvoy affiliation, expecting a standard of service and quality in line with the Marriott/Sheraton brand. Unfortunately, at an average rate of £450 per night, our stay fell well short — closer … more

We booked this hotel largely because of its strong TripAdvisor rating (close to 5 stars) and its Marriott Bonvoy affiliation, expecting a standard of service and quality in line with the Marriott/Sheraton brand. Unfortunately, at an average rate of £450 per night, our stay fell well short — closer to a solid 3-star experience overall. Food (half board): The food was consistently underwhelming — bland, under-seasoned, and repetitive across the stay, with little variety and no themed or specialty dining nights to break up the menu. Restaurant service: Staff in the restaurant were inattentive and service felt disorganized, which was disappointing given the price point. Half board inclusions: Water was not included with dinner under the half board package, which felt like a poor omission at this price tier. Room quality: The pillows were clearly past their usable life — flat and unsupportive, leaving us with stiff necks and shoulders each morning. We also found staining on the bed sheets and bathrobe in our room, which raised cleanliness concerns. Grounds and facilities: The landscaping around the hotel and pool areas felt tired and under-maintained, and the property overall lacked modernization compared to what we’d expect from a Sheraton. The one genuine highlight was the beach directly behind the hotel, which is beautiful and the main reason we’d hesitate to rate this any lower. Given the gap between the advertised rating/brand and our actual experience, we’d encourage other travelers to look closely at recent reviews and not rely solely on the overall star rating before booking — especially at this price point.

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