Gf Gran Costa Adeje

“Excellent hotel, with just a couple of niggles.”

The GF Gran, after its big refurbishment is beautiful, the staff are fantastic, the entertainment is...well...entertaining, the animation team are tireless, the pool area is huge with lots of sunbeds and the location is great, although it is up a big hill, but thats fine if youre mobile. I have ver… more

The GF Gran, after its big refurbishment is beautiful, the staff are fantastic, the entertainment is...well...entertaining, the animation team are tireless, the pool area is huge with lots of sunbeds and the location is great, although it is up a big hill, but thats fine if youre mobile. I have very few complaints, but we do have a couple of things we missed, or found a bit annoying. The amount of cocktails available on the AI is pitiful. All the popular ones eg, Mojito have been taken off. The lack of salt and pepper on the table had us hunting for little sachets every meal, which they constantly move around to keep you on your toes. We really missed waiter service around the pool, and although the towel police are a fantastic idea, they need to be more consistent. On our last day the whole front row was taken with towels and the towel police never showed. Hopefully they got them the next day. Ha ha! Although there was loads of vacant sunbeds so no need to reserve, and it does make good entertainment when their towels get taken away. Sunbed reservation is a popular concept now, which in our experience works brilliantly and could be an idea to implement. We may have had a couple of niggles, but we will definately be back! Hopefully see you in Sept!

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“Nice to see the Gran Costa Adeje open again”

Just returned from an all inclusive nine night stay at the refurbished Gran Costa Adeje hotel, first visit since the refurbishment having stayed at the hotel on several occasions previously. Due to delay in flight arrival time once at the hotel in the early hours of the morning check in was quick a… more

Just returned from an all inclusive nine night stay at the refurbished Gran Costa Adeje hotel, first visit since the refurbishment having stayed at the hotel on several occasions previously. Due to delay in flight arrival time once at the hotel in the early hours of the morning check in was quick and efficient. Bedrooms have been refurbished to a very high standard, as have the bathrooms. Walk in shower excellent. Cleanliness of the rooms excellent. However, the hotel seems to be following their 'usual' policy of inconsistency. Out of the nine nights we had a turn-down service twice. Despite notices in the lifts and around the pool stating it is forbidden to reserve sun loungers, there is no follow-up to this as in previous years when staff would walk around the pool before a certain time in the morning and remove any items that had been left on sun loungers, including personal items. This is one hotel where there are so many sun loungers that whatever time of day you go to the pool there is always plenty of available sunloungers. Pre-dinner drinks in the bar also followed the 'usual' policy of inconsistency. Sometimes nibbles in a small bowl would be supplied with the drinks other evenings just drinks alone. The major problem is although the hotel has been refurbished it doesn't appear to have extended to the lifts. Several lifts were out of order whilst we were there plus the down button on the lift nearest to our rooms suddenly stopped working. The adult only pool on the 6th floor is excellent and the had the warmest water of all the hotel pools. This could be due to the fact that it is a much shallower pool than the other pools. The sun umbrellas are in fixed positions and there is very little shade and on very hot days the umbrellas didn't really give enough shade. Also one evening when we were leaving the adult only pool, the attendant locked the gates behind us and when we went to the lift found it was out of order. As we couldn't get access to the pool to walk across to the lifts on the other side of the pool, this meant I had to walk down a flight of stairs to the 5th floor, walk across the length of the hotel to reach the opoosite set of lifts. This wouldn't be a problem for most people but I do have a problem with stairs, so was inconvenient for me. As other reviewers have said the hot food wasn't particularly hot and the pre-cooked food was quite often being re-presented on subsequent days. We found all the staff to be helpful and friendly. Despite criticisms above I'm sure this is a hotel we will be returning to.

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