H10 Suites Lanzarote Gardens

“Book it - You won’t be disappointed”

We have recently returned from the H10 suites Lanzarote Gardens on an all inclusive stay as a family including an 8 year old, and what a brilliant experience it was. From start to finish, this holiday was perfect Arrival - quick simple check in where everything was explained in detail - staff i… more

We have recently returned from the H10 suites Lanzarote Gardens on an all inclusive stay as a family including an 8 year old, and what a brilliant experience it was. From start to finish, this holiday was perfect Arrival - quick simple check in where everything was explained in detail - staff incredibly welcoming, always have a smile on their face and go out of their way to support. - when we got into our room, it was absolutely spotless, the location just wasn’t ideal for our family. We asked at reception if there were anymore rooms available, and the lovely lady moved us into the most beautiful suite overlooking the pool which was massively appreciated. - arrived late but they left sandwiches, fruit and cakes aside in the pool bar for us to collect which was a nice touch Pools - perfect for my 8 year old, she loved them especially the slides and the pool mat which was operated by the fantastic entertainment team - children’s pool a bit on the cold side, but it didn’t bother my daughter in the slightest, and as the weather was so hot it was refreshing. Who wants a hot pool when the weather is hot anyway!? - heated, deeper pool at the back which again was great. Some days we went into this before getting into the colder pool to ease ourselves in! - more than enough sun beds and parasols and definitely no sunbed wars! - if you leave your towels unattended before the pool opens, the lifeguards will remove the towels which is a good thing as it stops people reserving sunbeds from silly o clock. Restaurant - amazing staff, very attentive - best all inclusive food we’ve ever had, so much choice. For the full English lovers, they have proper sausages, bacon, hash browns and even black pudding which I’ve never had on an all inclusive holiday! For dinner they had a large selection of different meats daily, as well as pastas, different riced dishes and much more. - deserts were unreal, white chocolate gateau was to die for! - self serve wine, lager, coffee and soft drinks along with plenty of different juices - a separate children’s self serve area which was brilliant so the kids can get their own food if they prefer - chocolate fountain was a stand out feature for the kids, obviously Drinks - even though it’s advertised as a standard all inclusive holiday, all the drinks are branded and they even had red bulls on the AI if you fancy a boost! - lager is estrella, served freezing cold pint glass if you’re inside Pool bar - again, staff were fantastic, they work so hard and always have a smile on their face - drinks as above - separate section for food which you’re able to enjoy at your sunbed. They serve different baguettes, chicken strips, burgers (chicken and beef), chicken wraps and wings, hot dogs, chips, onion rings and more! All freshly made and very tasty, hardly ever a wait either which is testament to the hard work the staff put in. Entertainment - staff were so so good! Couldn’t do any more for you, seems unfair to single an individual out as they were all great, but carmelo was fantastic, the energy levels certainly raised when he entered the room. - shows were fantastic, magicians, dancers and much more. Highlight was the “greatest show” which was done by the entertainment team, 10/10 - mini disco was fantastic, the team constantly engaging with the children and the dance floor was always packed which tells a story itself! - my daughter didn’t join the kids club, but it was always full and the other kids looked to be enjoying themselves so I have no doubt that was brilliant too. Location - location was excellent, a shopping centre just over the road with plenty of shops and a few bars overlooking the stunning beach I may have missed some bits off, but I genuinely couldn’t think of a negative even if I tried. Thanks H10, please never change and we will see you again soon no doubt

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“Good if you have a very young family”

Just spent two weeks at H10 Lanzarote Gardens, for the most part it is a very nice hotel. We were originally booked elsewhere and had to move due to build-works next to property. We rebooked to H10 and per bad luck our room was on 3rd floor (not easy with cases) at the very back of property in the … more

Just spent two weeks at H10 Lanzarote Gardens, for the most part it is a very nice hotel. We were originally booked elsewhere and had to move due to build-works next to property. We rebooked to H10 and per bad luck our room was on 3rd floor (not easy with cases) at the very back of property in the Tenerife block, this had building works outside our room, noise beginning at 7:30 each day but not too bad, as other property was much noiser. We went half board and it is possible to upgrade but at €40 per day per adult & €20 per child we didnt see the benefit of it to just add lunch and drinks as we are not big drinkers. There is just one restaurant and main bar so that felt a bit limited having been at other all inclusives with way more choice. The food for the most part was nice though meat selection felt limited some days and not all foods were labelled as to what they were, leading to choosing items that were not to ones taste at times. I would also be concerned for people with certain food allergies if many items are not labelled, but this is easily rectified. The cutlery was odd also with very skinny forks and knives making eating a bit difficult though am guessing this was purposefully done. There was no indication what type of food was served each evening so it was hard to plan if u wished to go eat out if food was not to your liking. There were times the restaurant was very busy and it felt quite chaotic so choose quieter times very early or later after 8. The main issue really was there are alot of really young families here with babies & toddlers so restaurant was often very noisy with crying irritable children. This was the main issue for us as really our children were too old for this hotel at 11 & 13 they fall into the awkward age of not adults but too old for their club that was aged 9-14 as the hotel missed the mark for engaging this age group. The entertainment room and bar was Im sure great for people with kids under 7 but looked like the last place you would choose to go daily for entertainment as it was hectic every evening and again aimed at very young children. We saw examples of the entertainment and really it was not great. We felt the only thing for our kids to do was play pool, this being at the back of the bar and €2 a game, unfair if that was all that realistically entertained this age group. We were not alone in thinking this. The animations team worked very hard with entertainment at the pool and while some was quite cheesy some was really good fun. The pool areas are lovely but main pool is cold at 24c and unpleasant to get into even in the evening. The smaller pools were 26c so slightly better but I felt the water didnt look clean in the smaller pool. Overall we felt the property was very well kept with constant maintainance of landscaping and public areas. It was overall very clean and the very pleasant staff work very hard to keep it so. Our suite room was spacious for a family of 4 with nice shower, proper a/c comfortable beds and balcony area. If you have a young family under the age of 8 then I would recommend this hotel as your children will be well entertained and you wont really mind the noise of other peoples crying kids so much, but I wouldn't choose it if you have older kids as having been at other all inclusive hotels they cater better for older kids and really there is a need for balance to keep everyone happy. We did go on trips to the Aqua park €6 taxi ride away. Rancho texas zoo & water park, rented a car to explore island and manrique museums, snorkled at Jablillo beach and tried as many activities off site to entertain our kids with additional costs, so factoring these things in is important. This holiday for 2 weeks half board with flights was €7,200 so although there were many positives about the hotel it needed more for our age demagraphic

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“Great hotel but needs some polishing. Worth visiting”

H10 Lanzarote Gardens First impression a good hotel but needs polishing, hence the 4.5 stars. Last-minute family holiday to Lanzarote with daughter, 4 years. Arrived late morning to the hotel; first thought was the reception area and lobby bar need modernising, but if prioritising funds, I wo… more

H10 Lanzarote Gardens First impression a good hotel but needs polishing, hence the 4.5 stars. Last-minute family holiday to Lanzarote with daughter, 4 years. Arrived late morning to the hotel; first thought was the reception area and lobby bar need modernising, but if prioritising funds, I would spend them elsewhere, which presumably the hotel did, as the rooms were clean and modern-ish, pool and restaurant area well maintained. Check-in was prompt, quick, and easy with credit card registration for any misc. purchases, and our room was ready, staying in a family suite which has a separate living area with a sofa bed and a mini kitchenette with a fridge, sink, kettle, and coffee maker whilst we booked all inclusive; good touch to wash bits up, etc., and if travelling with a young family, this would be a big advantage. The hotel is made up of blocks of suites around the property perimeter with the pools and restaurant in the middle. Pool bar/snacks: you can have drinks on your all-inclusive package from the bar throughout the day along with some basic snacks, nachos, chips, burgers, etc., which were okay…. Service here was mixed; often slow but was no real issue; appeared to be a ‘classic’ holidaymaker area. The area overnight, however, was not cleaned by the night staff, just left for the morning, which when up for breakfast early was a sight! Pool - Slippery floor around it, but with care isn’t an issue; the gradient of the main pool is good with a splash/toddler section and then a slightly deeper bit with slides makes it easier to play in the pool and also relax due to the water depth. Good selection of slides for the kids. Pool was clean and well maintained; had on most days three lifeguards. And the hotel provides one set of clean towels, but changes are €1 per towel. Guess you could balcony dry them. Seems to be plenty of sunbed availability. The pool and sunbed area was cleaned daily, but often bits of crockery /glasses were missed again. No real issue for us, just moved them. On a positive note, the hotel staff moved towels off sunbeds not in use. There are clear signs and advice not to rudely or selfishly reserve sunbeds, which is great. The pool toilets need cleaning out more frequently during the day as the floor gets very wet There is a small play park for kids at the side of the pool, which whilst small is ok. This was attached to one of the three kids clubs, which were categorised into ages: baby / toddler up to five, then a junior club. These were staffed with a good ratio of children to supervised staff, Hotel has daily entertainment provided by an in-house team that provides a timetable of activities. Food Breakfast Good selection of both cooked and cold foods: yoghurts, salad, and cooked meats along with the usual stuff. Only one issue: a few mouldy oranges, which was a shame as everything was ok Lunch Good selection of lighter food, fresh Mediterranean-style salads, etc., a cooked option, pizza, and the usual stuff. The selection was good and finished to a decent standard considering it’s an all-inclusive buffet. Dinner: We tried to mainly go for the 18:30 opening as this is later than we would usually eat with our daughter. The restaurant capacity was ok at this time, but when we left, it was chaos. Serving staff were very polite as were everyone, no grumbles with attitude but very slow and clearing tables even if they do them at all between courses. Check out was prompt we had a late morning flight and was able to store our luggage briefly however the hotel does offer long term storage and changing facilities for those guests needing rooms or a place for an evening flight. Not sure if this is a charge or not. Overall great holiday

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