Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The g… more
Location: This hotel is located in the tourist centre of San Augustin, approximately 100 m from the nearest beach. The town centre is just 500 m away; the shopping centre 1 km from the hotel. There is a regular public bus service departing from a stop located close to the hotel. The airport is about 30 km away.
Meals: The dining area includes a restaurant and a bar. All-inclusive can be booked. Vegetarian dishes, children's meals and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fan
- Indoor pool
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 1777 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1777 TripAdvisor reviews
R
Roelof S
London, United Kingdom
05/05/2026
“Great service”
We had the best service from Ayoze in the reserve area by the beach. He went above and beyond and was super friendly and helpful!
G
Giveup52
Bury, United Kingdom
04/05/2026
“Great hotel”
An absolutely brilliant hotel, lovely comfortable rooms and lashings of hot water. Every aspect seems to have been thought out with care. All the restaurants we went to were great with brilliant service. All the staff were friendly and helpful.
I
Ian D
03/05/2026
“Great hotel be mindful of unruly children”
Came here with high expectations after staying in the Lanzarote version, it doesn’t disappoint with every member of staff being exceptional if they don’t like working here they are good actors. Loads of sunbeds in all areas, dining so easy to book ( just to the reception). Only disappointing thing … more
J
Julie B
04/05/2026
“Beautiful Hotel”
The hotel was clean, staff very friendly and our stay was very relaxing. I’ve given it 4 * because of two things. Firstly the food was lovely there was no doubting that, omelets cooked in front of you in the mornings. However some of the food tended to be just warm, I think this is probably perso… more
B
Beverley B
04/05/2026
“My first ever review”
Very clean, friendly staff in general. Food - awful, inconsistent quality. Food not hot and congealed under heat lamps. Lacking in labels, would be a nightmare if you had a food allergy. We were in the reserve area which supplied food all day but this consisted of left over breakfast. Plenty
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 94 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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