Description
Facilities: The hotel was modernised in 2020. The hotel has 411 non-smoking rooms, including 40 junior suites, 12 suites and 300 double rooms, which are located on 7 storeys and are reachable by 3 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a currency exchange service. Wireles… more
Location: The hotel is in Tenerife South, in the area of Playa de las Américas. The nearest beach (Las Vistas) is 300 m away. Shopping centres, restaurants, bars, pubs, exciting nightlife and links to the public transport network can all be found in the vicinity. Santa Cruz is some 8 km away. Tenerife South Airport is 15 km away, while Tenerife North Airport is some 90 km away.
Meals: Dining facilities include a dining room, a café, a bar and a lobby bar. Guests can indulge their palates at the restaurant (à la carte, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board, full board and all-inclusive.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Club
- Luggage storage
- Pool jacuzzi
- Reading room
- Room service
- Sun terrace
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Children’s pool
- Gardens
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Activities
- Bike rental
- Golf course within 3 km
- Mini golf
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to reception
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Free basin depth greater than 60cm
- It has single-flow taps
- It has support bars in the bathroom
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5933 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa De Las Américas
Showing 5 featured reviews out of 5933 TripAdvisor reviews
S
sim0nestacey
08/04/2026
“Easter break”
Having read other negative reviews I was a little worried for our stay. The hotel was ideally located close to “the golden mile”, the sea front and bars/restaurants in walking distance. Rooms on first floor overlooking the pool and had the updated bathroom. All communal areas were clean and tid… more
V
Voyager25270713258
04/04/2026
“Well worth it.”
Great central location, beaches, restaurants and bars in walking distance. Rooms are a little tired, however , all the positives of this hotel definitely outways this minor detail. Staff are so friendly. Cannot do enough for you, I've never seen so many cleaning staff for 1 hotel . I'm sitting… more
C
Christopher M
03/04/2026
“Great holiday”
On our last day here. Great holiday and excellent location. Rooms nice, food good, entertainment ok. Lots of negative reviews but each to their own we had a great time. Big pool a little cool but refreshing and nothing really to moan about. Thanks and see u again
C
Chris B
11/04/2026
“Better hotels in the area”
Not a great experience, food below par, rooms dated and poor quality, main pool not heated. 70% of staff don’t want you there other 30% can’t do enough for you.
A
Ang10279
08/04/2026
“Shame about quality of food”
The hotel room was lovely. Large room with beautiful large balcony very clean. Nice pool and outside area. The staff were very friendly and helpful . We stayed all inclusive, but the food and drink were very poor quality. Some of the food was cold at times. It is a shame the food let's this hote… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 81 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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